Coordinator, Operations - DIOR, Bergdorf Goodman

060 SAKS & CO LLC; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee discount

401(k) retirement plan

Job summary

Bergdorf Goodman, a New York landmark, is seeking a Coordinator, Operations – DIOR to help drive daily operations across front and back of house. You will partner with selling and operations teams to improve productivity, maintain inventory integrity, and support a luxury client experience.

This role requires 3+ years in retail operations, inventory management, or store leadership; ability to coach a team; flexibility to work evenings, weekends, and holidays; and a collaborative mindset aligned

Qualifications

• 3+ years of experience with retail operations, inventory management, or store leadership.
• Ability to coach and inspire a team.
• Associates must be willing to work based on business need, including evenings, weekends, and holidays.

Responsibilities

• Be the primary operational lead for inventory and product-related processes, working in partnership with a dedicated support associate.
• Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators, and Store Managers to lead efficiency and clarity.
• Partner with the Director of Operations to lead preparation for the annual financial inventory, including ongoing audits and reconciliation to ensure year-round inventory accuracy.
• Build multiple operational projects, including trunk show and collection launch setups, stockroom reorganization, and RTV coordination following brand and our goals.
• Support sales and merchandising plans by coordinating important product movements—such as transfers, damages, repairs, and off-season rotations—in collaboration with corporate partners and internal sales teams.
• Partner with Selling Managers and Brand Managers to align operational activities with sales targets and client appointment need.
• Participate in meetings with Operations and Selling Managers across Bergdorf Goodman to ensure understanding and support shared team goals.
• Maintain elevated selling floor and back-of-house standards that reflect the brand and Bergdorf Goodman's luxury environment.

Skills

Retail operations

Inventory management

Team coaching

Job description

WHO WE ARE

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

The Coordinator, Operations – DIOR with Bergdorf Goodman helps accomplish daily operations, guided by Bergdorf Goodman's primary Service Values: Excellence, Imagination & Graciousness. This hands‑on leader ensures operational efficiency through thoughtful workflow management, and a commitment across both front and back of house. With a collaborative mindset, the Support Supervisor partners with selling and operations teams to improve productivity, maintain inventory integrity, and support a luxury experience for both clients and brand partners.

WHAT YOU WILL DO

• Be the primary operational lead for inventory and product-related processes, working in partnership with a dedicated support associate.
• Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators, and Store Managers to lead efficiency and clarity.
• Partner with the Director of Operations to lead preparation for the annual financial inventory, including ongoing audits and reconciliation to ensure year-round inventory accuracy.
• Build multiple operational projects, including trunk show and collection launch setups, stockroom reorganization, and RTV coordination following brand and our goals.
• Support sales and merchandising plans by coordinating important product movements—such as transfers, damages, repairs, and off‑season rotations—in collaboration with corporate partners and internal sales teams.
• Partner with Selling Managers and Brand Managers to align operational activities with sales targets and client appointment need.
• Participate in meetings with Operations and Selling Managers across Bergdorf Goodman to ensure understanding and support shared team goals.
• Maintain elevated selling floor and back‑of‑house standards that reflect the brand and Bergdorf Goodman's luxury environment.

WHAT YOU WILL BRING

• 3+ years of experience with retail operations, inventory management, or store leadership.
• Ability to coach and inspire a team.
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds.
• Associates must be willing to work based on business need, which will include evenings, weekends, and holidays.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental) An amazing employee discount.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application. Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors.

Exemplar Luxury Group is a world‑renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world‑class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.