Concierge Coordinator, Client Engagement, Bergdorf Goodman

060 SAKS & CO LLC; United States; On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Bergdorf Goodman, a premier luxury retailer, seeks a Client Engagement Project Coordinator to bridge luxury offerings with our selling leadership and global client base. You will support initiatives that elevate the BG client experience in-store and online, working cross-functionally with leadership, CRM teams, merchants, and ecommerce.

This role is part of Exemplar Luxury Group, with benefits tailored for full-time employees and a strong emphasis on delivering personalized, high-end client

Qualifications

• The role acts as a strategic bridge between Bergdorf Goodman's luxury offerings, selling leadership teams and a global client base.
• Supports initiatives that enhance client experience across in-store and digital channels.
• Collaborates cross-functionally with store leadership, CRM, merchants, and ecommerce teams.

Responsibilities

• Transform brand priorities and seasonal trends into high-impact outreach strategies.
• Deliver personalized client experiences across channels.

Skills

Cross-functional collaboration

CRM systems

Ecommerce collaboration

Customer engagement

Job description

WHO WE ARE

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street - the crossroads of fashion is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

Job Description: WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street - the crossroads of fashion is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

ROLE SUMMARY

The Client Engagement Project Coordinator acts as a strategic bridge between Bergdorf Goodman's luxury offerings, our selling leadership teams, and our global client base. You will support initiatives that enhance the BG client experience across both in-store and digital channels, collaborating cross-functionally with store leadership, CRM, merchants, and ecommerce teams. This role is responsible for transforming brand priorities and seasonal trends into high-impact outreach strategies and personalized client experiences.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate. Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount.

• Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application. Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range $26.24 - $32.80* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.