Coordinator - Operations

City of Round Rock; Round Rock (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

City of Round Rock seeks an Operations Coordinator to manage the Round Rock Sports Center or Multipurpose Complex, including equipment, capital projects, policies, events and personnel. The role requires hands-on leadership and evening/weekend availability.

Qualified candidates will have a Bachelor’s in Recreation or Sport Management, at least five years of facility management experience, and strong communication and organizational skills. Master’s degree is a plus.

Qualifications

• Bachelor's degree in Recreation, Sport Management or closely related field required; master's preferred.
• Minimum of five (5) years of facility management/supervisory experience.
• Experience in athletic or recreational facility management, event coordination and personnel administration preferred.
• Excellent written and verbal communication, public relations, organizational, planning and computer skills required.
• Ability to manage in a diverse environment with focus on customer service.
• Willingness to be hands-on with staff and operations; ability to work evenings, weekends and holidays.

Responsibilities

• Oversee daily operations of the facility including equipment, inspections, risk management assessments, and maintenance.
• Coordinate scheduling for all facility events and programs.
• Hire, train, supervise, schedule, and evaluate staff for the facility.
• Provide on-site coordination of special events, services, setup/take-down and event supervision.
• Develop and apply policies and procedures for the facility; respond to user questions.
• Develop and document operation, maintenance and cleaning procedures.
• Coordinate capital improvement projects, permanent equipment purchases and installations.
• Manage outside service companies and monitor cost effectiveness.
• Oversee contract services and vendor negotiations; ensure compliance with service agreements.
• Assist in budget development and management for the facility.
• Develop long-term strategies to increase efficiency and enhance the user environment.
• Maintain professional knowledge and participate in relevant professional organizations.

Skills

Public relations

Organizational skills

Planning

Computer skills

Customer service

Education

Bachelor's degree in Recreation or Sport Management

Master's degree preferred

Job description

Description

Under limited supervision the Operations Coordinator will provide overall management of the Round Rock Sports Center or Round Rock Multipurpose Complex including the equipment, capital projects, policies and procedures, events and personnel.

Posted pay range is the starting salary. Pay rate offered is based on experience.

Examples of Duties

• Oversee daily operations: monitor facility and equipment usage, conduct inspections and risk management assessments, develop and implement systems, and oversee custodial, maintenance and repair needs.
• Coordinate the scheduling for all facility events and programs.
• Hire, train, supervise, schedule, and evaluate Assistant Operations Coordinator and other part-time staff to oversee the facility.
• Provide on-site coordination of special events and programs: arrange services, coordinate set-up and take-down, provide events supervision, technical support and evaluation, operate equipment, and work with event sponsors in planning and conducting events.
• Develop, interpret, and apply policies and procedures as they relate to the facility and consult with and respond to questions and concerns of users.
• Develop, refine, and document facility operation, maintenance, and cleaning procedures.
• Develop, recommend, and coordinate capital improvement projects, permanent equipment purchases and equipment installations and repairs.
• Coordinate selection and manage outside service companies for any maintenance or facility services provided, and monitor the quality and cost effectiveness of their services.
• Oversee the selection of contract services, vendor negotiation of service agreements, and monitor performance to assure compliance with the standards and requirements of the service agreement.
• Assist in the development and management of the facility operating budget.
• Prepare long-term strategy programs by continually seeking creative methods to increase operating efficiencies, decrease operating costs and provide an enhanced environment for users.
• Maintain professional knowledge required for position, be involved in professional organizations and serve as a contributing member of the staff.

Experience And Training

• Bachelor's Degree in Recreation, Sport Management or closely related field required. One year of additional and related work experience may substitute for each year of college required. Master's Degree preferred.
• Minimum of five (5) years of facility management/supervisory experience is required.
• Experience in athletic or recreational facility management, event coordination, personnel administration and/or managing recreational activities is preferred.
• Excellent written and verbal communication, public relations, organizational, planning and computer skills are required.
• Ability to manage in a diverse environment with focus on customer service is required.
• Must be willing to be hands on with staff and operations and willing to work event-based hours that include evenings, weekends and holidays.

Certificates And Licenses Required

• Possession of, or the ability to obtain, a valid Texas Driver's License.