Coordinator of University Testing Center

Xavier University of Louisiana; New Orleans (LA); On-site; USD 40,000 - 56,000; Full time

Job summary

Xavier University of Louisiana is seeking a Coordinator of the University Testing Center. Reporting to the Director for Student Academic Support, the coordinator oversees exam administration and staff training, ensuring testing integrity across multiple platforms.

The role requires a Bachelor's degree and two years in higher education or testing, with strong organizational, communication, and confidentiality skills for collaboration with Admissions, Registrar, and IT.

Qualifications

• Bachelor's degree in a related field from an accredited institution.
• Two years of relevant work experience in higher education or testing environment.
• Excellent organizational and problem-solving skills; ability to communicate effectively.

Responsibilities

• Provide oversight for day-to-day operations and leadership of the Testing Center.
• Develop and update the center's services, policies, and procedures.
• Communicate program policies to campus and maintain testing integrity.
• Collaborate with Admissions to assist newly admitted students in navigating testing.
• Serve as systems administrator for testing platforms and coordinate upgrades with IT.
• Oversee and administer CLEP exams and report scores.
• Promote Kaplan all-access agreement with Xavier University of Louisiana.
• Hire, supervise, train, and evaluate testing center personnel.
• Maintain Testing Center statistics and prepare periodic reports with recommendations.
• Ensure a secure, productive, and distraction-free testing environment.

Skills

Communication

Organizational skills

Problem-solving

Relationship-building

Training

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

Xavier University of Louisiana is accepting applications for the position of Coordinator of the University Testing Center. Reporting to the Director for Student Academic Support, the Coordinator of the University Testing Center coordinates the implementation and administration of institutional and national exams given through the testing center. He/she informs students, testing center staff, and the university community regarding testing procedures; coordinates the test scheduling process; and trains testing center personnel.

AA/EOE Essential Duties and Responsibilities:

Provide oversight for the day-to-day operations, development, and leadership for the University’s Testing Center. Work closely with the Director for Student Academic Support to develop and update the center’s services, policies, and procedures in response to changing demands. Communicate program policies/procedures to campus and community and maintain integrity of testing environment. Collaborate with the Office of Admission to assist newly admitted students in navigating the testing process. Serve as the systems administrator for testing platforms by creating new accounts, providing ongoing training through workshops for all campus users and coordinating upgrades with the Office of Information Technology. Oversee and administer College Level Examination Program exams through testing center. Work with the Registrar’s office to submit CLEP scores for transcript reporting. Promote and maintain Kaplan all-access agreement with XULA. Ensure the hiring and employment of Test Center personnel by supervising, training, and evaluating. Maintain Testing Center statistics and prepare periodic reports with recommendations concerning programming implications. Maintain a secure, productive, and distractive free testing environment. Performs other duties as assigned by supervisor.

Minimum Qualifications:

Bachelor’s degree from an accredited institution in counseling and guidance, college student personnel, education, educational administration, student affairs, or related field. Two years of relevant work experience within a higher education or closely related testing environment. Excellent organizational and problem-solving skills. Ability to communicate effectively with various stakeholders (students, colleagues, administrators), both verbally and in writing. Must possess diplomacy, confidentiality, and strong relationship-building skills. Exceptional interpersonal skills, especially with students. Proficiency with the Microsoft Office suite of products and Google platforms.

Work Hours:

Full-Time, 40 Hours/Week Some evenings and weekends are required.