Coordinator, New Student and Family Programs

Temple University; Philadelphia (Philadelphia County); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Tuition remission

Tuition free

Retirement plan

Job summary

Temple University is seeking a Coordinator for New Student Programs to join the New Student and Family Programs (NSFP) team. You will support orientation planning, student communications, and transition initiatives for first-year and transfer students, ensuring a smooth onboarding experience and strong engagement.

You will recruit and supervise undergraduate student leaders, coordinate staffing and logistics, and collaborate with campus partners.

Qualifications

• Bachelor's degree in Student Affairs, Higher Education, or related field.
• At least 2 years directly related experience in a full-time, professional environment.
• An equivalent combination of education and experience may be considered.
• Master’s degree with concentration in Student Affairs, Higher Education, or related field and at least one year of full-time experience (preferred).

Responsibilities

• Coordinate day-to-day logistics of orientation experiences and transition initiatives.
• Recruit, train, schedule, supervise, and evaluate undergraduate student leaders.
• Support year-round transition and engagement programs for first-year and transfer students.
• Contribute to data collection, program evaluation, and reporting for continuous improvement.
• Develop and deliver student-facing communications and resources for orientation and transition programs.

Skills

Task prioritization

Student program coordination

Organizational skills

Communication skills

Microsoft Word

Microsoft Excel

Microsoft Access

Education

Bachelor's degree in Student Affairs/Higher Education or related field

Master’s degree (preferred)

Tools

Word

Access

Excel

Job description

Temple University's New Student and Family Programs Department is searching for a Coordinator.

• A hybrid work schedule
• Full medical, dental, vision coverage
• Paid time off 3 Personal Days
• Tuition remission - eligible employees and their dependents can obtain a degree
• TUITION FREE
• A generous retirement plan and so much more!
• Salary Grade: T24

Position Summary

The Coordinator for New Student Programs is a full-time member of the New Student and Family Programs (NSFP) team within the Division of Student Affairs and reports to the Associate Director of New Student and Family Programs. This role supports the planning, implementation, and continuous improvement of orientation and transition programs that foster belonging, engagement, academic readiness, and successful transition for new first-year and transfer students.

Primary responsibilities include the implementation of day-to-day coordination of assigned components of orientation experiences, transition initiatives, student communications and resources, and related programs.

This includes coordinating program logistics, staffing, materials, technology, registration, and on-site execution while collaborating with academic and administrative partners across the University.

A key component of the role is coordinating and supporting the recruitment, selection, training, scheduling, supervision, and evaluation of undergraduate student leaders, working closely with the Associate Director to ensure effective staffing and program delivery.

This position also supports the implementation and support of year-round transition and engagement initiatives for new first-year and transfer students, including programs designed to foster connection, belonging, peer support, and continued engagement throughout the first-year experience.

The Coordinator supports the department's assessment and continuous improvement efforts through data collection, program evaluation, reporting, and implementation of identified improvements.

The position also contributes to the development and delivery of student-facing communications, resources, and outreach associated with orientation and transition programs.

In collaboration with members of New Student and Family Programs and university partners, the position supports departmental priorities and contributes to broader programs and initiatives, including family and Engagement Portfolio programs, as assigned.

Performs other duties as assigned.

Job-related Details

• This position requires the following background check: Cash Handling and Personally Identifiable Information background check. This must be completed prior to commencement of service.
• Offer of employment is conditional upon the successful completion of a pre-employment physical.
• This position is assigned to a hybrid work arrangement (on-campus and remote). The duration of this hybrid work arrangement is at the discretion of Temple University and the hiring department.
• Ability to work flexible hours, including evenings and weekends (when necessary).

Required Education and Experience

• Bachelor's degree with concentration in Student Affairs, Higher Education, or related field
• And at least 2 years directly related experience in a full-time, professional environment.
• An equivalent combination of education and experience may be considered.

Preferred Experience

• Master’s degree with concentration in Student Affairs, Higher Education, or related field and at least one year of full-time, professional experience.

Required Skills and Abilities

• Demonstrated ability to handle and prioritize diverse tasks in a fast-paced environment.
• Experience coordinating and implementing student programs, orientation and transition programs, or related student services and training.
• Excellent organizational skills, along with the ability to prioritize and work independently and efficiently.
• Ability to foster positive interactions and work with a diverse group of students, parents, faculty, staff and other stakeholders.
• Ability to recruit, direct, and manage large group of student workers.
• Competency with remote learning and engagement technology.
• Exceptional oral and written communication skills, along with the ability to tailor communication to specific audiences.
• Strong customer service and interpersonal skills.
• Proficiency with Microsoft Office (Word, Access and Excel).

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report You may request a copy of the report by calling Temple University’s Department of Public Safety at 215-204-7900.