Coordinator, Information Technology

AgCertain Industries; Ames (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

AgCertain Industries in Ames, IA seeks a Coordinator, Information Technology to manage IT infrastructure across multi-site environments. The role covers systems administration, networking, endpoint management, and cybersecurity tasks in a fast paced production setting.

The candidate will maintain Windows Server environments, Active Directory, DNS/DHCP, and remote access configurations while ensuring safety and regulatory compliance across plant operations.

Qualifications

• Bachelor’s degree in IT or related field required.
• 3+ years in IT infrastructure or systems administration preferred.
• Proven ability to manage multi-site networks and security.
• Proficient in Windows Server, AD, GPO, and VPN config.

Responsibilities

• Operate safely in all AgCertain environments and follow SOPs.
• Manage Active Directory, Group Policy, DNS and DHCP administration.
• Handle VPN and remote access configurations with accuracy.
• Support a mixed Cisco and Ubiquiti network environment.
• Troubleshoot wired and wireless performance issues as they occur.
• Install infrastructure hardware and oversee Microsoft 365 and Exchange.
• Assist warehouse devices and endpoints; ensure security and compliance.
• Document actions promptly and participate in trainings.

Skills

Windows Server administration

Active Directory

Group Policy

Network troubleshooting

Security compliance

Communication skills

Safety compliance

Multi-site experience

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems or related field

Tools

Entra ID

Intune

Cisco Duo

VPN technologies

Windows Server

Microsoft 365 / Exchange

Job description

Job Location: Ames, IA 50010The Coordinator, Information Technology will execute the daily functions within a multi-site IT environment. This role will handle systems administration, infrastructure support, networking, endpoint management, and cybersecurity tasks.

Responsibilities and Duties

• Operate safely and appropriately in all AgCertain situations and environments
• Collaborate with internal teams on IT support and planning
• Ensure effective technology set‑up and network requirements to meet daily business requirements including user account creation, access management, and offboarding
• Monitor cybersecurity issues and create solutions for these
• Ensure all technology within both office and production settings is functioning properly
• Understand our Windows Server environments and ensure they are accurately updated
• Manage the Active Directory, Group Policy, DNS, and DHCP administration
• Manage VPN and remote access configurations accurately
• Support a mixed Cisco and Ubiquiti network environment
• Troubleshoot wired and wireless performance issues as they occur
• Install infrastructure hardware as necessary
• Support the hybrid Microsoft 365 and on‑premise Exchange setup
• Support warehouse scanners, mobile devices, printers, and other technology that needs hands‑on technical help
• Deploy and manage desktops and laptops required for business functions
• Have a thorough understanding of and be able to apply Occupational Safety and Good Manufacturing Practices to procedures within the plant/understand how they affect the production process
• Follow all written procedures (SOPs) and work instructions that pertain to the respective area
• Complete all required documentation accurately and in a timely manner
• Participate in all company trainings
• Perform additional duties as assigned

Qualifications

• A Bachelor’s degree in Information Technology, Computer Science, Information Systems or related field
• Three (3) years experience in IT Infrastructure or Systems Administration preferred
• Physical abilities to include the ability to lift 50 lbs (23 Kg), able to climb several flights of stairs and not affected by heights
• Strong troubleshooting and multi‑tasking skills
• Familiarity with Entra ID, Intune, Cisco Duo and VPN technologies
• Experience in a multi‑site network environment
• Ability to analyze data and contribute to strategic decision‑making
• Excellent communication, organizational, management, and computer skills
• Ability to interact professionally and effectively with internal and external customers
• Act with humility, honesty, integrity, and a commitment to safety