Coordinator, Health Unit

DRH Health; Duncan (OK); On-site; USD 30,000 - 42,000; Full time

Job summary

DRH Health in Duncan, OK seeks a Health Unit Clerk to serve as central hub for intra- and interdepartmental communication, supporting a Culture of Safety through DRH's Just Culture principles.

Responsibilities include greeting patients, answering calls, coordinating with nursing and anesthesia, scheduling via electronic systems, and ensuring timely patient flow and accurate records.

Qualifications

• Fluency in oral and written English is required.
• Basic computer and email skills with familiarity with EHR tools.
• High school diploma or equivalent required.

Responsibilities

• Practices proper telephone skills and etiquette.
• Responds promptly to needs of health care team members.
• Transports medications to RN or anesthesia provider.
• Answers patient call lights and responds to requests in a timely manner.
• Greets patients and guests upon arrival.
• Provides updates on wait times.
• Uses electronic scheduling system to manage surgical schedules and patient throughput.
• Schedules outpatient infusions and non-surgical treatments in the scheduling system.
• Assists perioperative leadership with timekeeping and records.
• Organizes, prioritizes, and handles multiple tasks.
• Adheres to DRH Standards of Behavior and DRH core values.
• Performs other related duties as assigned.

Skills

Communication skills

Basic computer skills

English fluency

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR) system

Job description

The health unit clerk (HUC) serves as the central hub for communication intra and interdepartmentally. The HUC exemplifies the principles of a Culture of Safety by committing to a Just Culture.

Responsibilities

• Practices proper telephone skills and etiquette.
• Facilitates positive outcomes by responding to other health care/ancillary care team members needs and requests promptly, courteously, and provides appropriate follow-up
• Transportation of medications from the pneumatic tube and/or desk area to the RN or the anesthesia provider.
• Answers patient call lights and responds to requests in a timely manner.
• Greets patients and guests upon arrival to the department.
• Provides updates to patients and guests related to expected wait times.
• Utilizes electronic system to follow surgical schedule and patient throughput, enter transfer requests, and complete status changes as needed.
• Enters appropriate information in the electronic scheduling system to schedule outpatient infusions and non-surgical treatments.
• Assists perioperative leadership with timekeeping, reviewing and closing records, and entering and following equipment work orders.
• Organizes, prioritizes, and handles multiple tasks maintaining quality.
• Apply DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Performs other related duties as assigned.

Qualifications

Minimum Qualifications:

Communication skills including fluency in oral and written English. Basic computer skills including the ability to send/receive/email, navigate information technology associated with the position, and use Electronic Health Record information tools.

Education and/or Experience:

High school diploma or equivalent required.

Certifications, Licenses, Registrations:

American Heart Association BLS required or obtained upon employment.

• Safety-Sensitive Position - This is a “Safety-Sensitive” Position as defined by Oklahoma law. As such, please be advised that applicants for this position cannot test positive in pre-employment drug tests (or any drug tests administered after employment begins) for the presence of Tetrahydrocannabinol (THC), a psychoactive component of cannabis. This is true even if the applicant is in possession of a valid medical marijuana card that otherwise allows the license-holder to legally use and consume medical marijuana. Team Members in “Safety-Sensitive” positions are not permitted to test positive for the presence of THC in any pre-employment drug test, or any other drug test administered after employment begins. This information is provided to applicants as a resource to the application process. This is not a request for any applicant to disclose personal medical information during the application process. If you have any questions about the information in this disclaimer please direct these questions to a member of Human Resources.
• This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals.
• As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.