Coordinator, Health Unit

Duncan Regional Hospital; Duncan (OK); On-site; USD 28,000 - 40,000; Full time

Job summary

Duncan Regional Hospital is hiring a Health Unit Clerk for the Duncan, OK location. The role focuses on frontline communication, patient greeting, and coordinating internal calls and schedules in the day shift.

Responsibilities include handling telephone etiquette, assisting with patient flow and data entry in electronic systems, and supporting perioperative leadership with records and equipment orders. A high school diploma and BLS certification are typical requirements.

Qualifications

• Communication and written English fluency required.
• Basic computer skills: email, IT systems, EHR tools.

Responsibilities

• Answer telephones and direct calls promptly.
• Greet patients/guests and provide department information.
• Utilize scheduling/throughput systems for patient flow and transfers.
• Transmit medications via pneumatic tube or desk area as needed.
• Assist perioperative leadership with timekeeping and records.

Skills

Communication skills

Fluency in English

Basic computer skills

Education

High school diploma or equivalent

Job description

Job Details: Job Location: Duncan Regional Hospital, Inc - Duncan, OK 73533, Position Type: Full Time, Education Level: None, Travel Percentage: None, Job Shift: Day Shift, Job Category: Nursing, The health unit clerk (HUC) serves as the central hub for communication intra and interdepartmentally. The HUC exemplifies the principles of a Culture of Safety by committing to a Just Culture.

RESPONSIBILITIES

• Practices proper telephone skills and etiquette.
• Facilitates positive outcomes by responding to other health care/ancillary care team members needs and requests promptly, courteously, and provides appropriate follow-up
• Transportation of medications from the pneumatic tube and/or desk area to the RN or the anesthesia provider.
• Answers patient call lights and responds to requests in a timely manner.
• Greets patients and guests upon arrival to the department.
• Provides updates to patients and guests related to expected wait times.
• Utilizes electronic system to follow surgical schedule and patient throughput, enter transfer requests, and complete status changes as needed.
• Enters appropriate information in the electronic scheduling system to schedule outpatient infusions and non-surgical treatments.
• Assists perioperative leadership with timekeeping, reviewing and closing records, and entering and following equipment work orders.
• Organizes, prioritizes, and handles multiple tasks maintaining quality.
• Apply DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Performs other related duties as assigned.

Qualifications:

Minimum Qualifications: Communication skills including fluency in oral and written English. Basic computer skills including the ability to send/receive/email, navigate information technology associated with the position, and use Electronic Health Record information tools.

Education and/or Experience:

High school diploma or equivalent required.

Certifications, Licenses, Registrations:

American Heart Association BLS required or obtained upon employment.

*Safety-Sensitive Position - This is a “Safety-Sensitive” Position as defined by Oklahoma law. As such, please be advised that applicants for this position cannot test positive in pre-employment drug tests (or any drug tests administered after employment begins) for the presence of Tetrahydrocannabinol (THC), a psychoactive component of cannabis. This is true even if the applicant is in possession of a valid medical marijuana card that otherwise allows the license-holder to legally use and consume medical marijuana. Team Members in “Safety-Sensitive” positions are not permitted to test positive for the presence of THC in any pre-employment drug test, or any other drug test administered after employment begins. This information is provided to applicants as a resource to the application process. This is not a request for any applicant to disclose personal medical information during the application process. If you have any questions about the information in this disclaimer please direct these questions to a member of Human Resources.

**This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals.

***As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.