Coordinator, Health Unit

Drh-Health-1; Duncan (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

The Health Unit Clerk at Drh-Health-1 serves as the central hub for department communication, greeting patients, responding to call lights, and coordinating with care teams to maintain patient flow and safety.

You will use the electronic scheduling system to schedule outpatient infusions and non-surgical treatments, enter transfer requests, and support leadership with timekeeping and records while upholding DRH standards and a Culture of Safety.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills including ability to send/receive emails and navigate IT tools.
• BLS certification through American Heart Association or obtained upon employment.

Responsibilities

• Serve as central hub for department communication and greet patients and guests.
• Respond to patient call lights and requests promptly, courteously, and provide follow-up.
• Utilize electronic scheduling system to schedule outpatient infusions and non-surgical treatments; enter transfer requests.
• Assist perioperative leadership with timekeeping, reviewing/closing records, and entering equipment work orders.
• Organize, prioritize, and handle multiple tasks while maintaining quality and DRH standards.
• Apply DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.

Skills

English communication

Basic computer skills

EHR proficiency

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR)

Job description

The health unit clerk (HUC) serves as the central hub for communication intra and interdepartmentally. The HUC exemplifies the principles of a Culture of Safety by committing to a Just Culture.RESPONSIBILITIESPractices proper telephone skills and etiquette.Facilitates positive outcomes by responding to other health care/ancillary care team members needs and requests promptly, courteously, and provides appropriate follow-upTransportation of medications from the pneumatic tube and/or desk area to the RN or the anesthesia provider.Answers patient call lights and responds to requests in a timely manner.Greets patients and guests upon arrival to the department.Provides updates to patients and guests related to expected wait times.Utilizes electronic system to follow surgical schedule and patient throughput, enter transfer requests, and complete status changes as needed.Enters appropriate information in the electronic scheduling system to schedule outpatient infusions and non-surgical treatments.Assists perioperative leadership with timekeeping, reviewing and closing records, and entering and following equipment work orders.Organizes, prioritizes, and handles multiple tasks maintaining quality.Apply DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.Performs other related duties as assigned.Minimum Qualifications: Communication skills including fluency in oral and written English. Basic computer skills including the ability to send/receive/email, navigate information technology associated with the position, and use Electronic Health Record information tools.Education and/or Experience: High school diploma or equivalent required.Certifications, Licenses, Registrations: American Heart Association BLS required or obtained upon employment.*Safety-Sensitive Position - This is a “Safety-Sensitive” Position as defined by Oklahoma law. As such, please be advised that applicants for this position cannot test positive in pre-employment drug tests (or any drug tests administered after employment begins) for the presence of Tetrahydrocannabinol (THC), a psychoactive component of cannabis. This is true even if the applicant is in possession of a valid medical marijuana card that otherwise allows the license-holder to legally use and consume medical marijuana. Team Members in “Safety-Sensitive” positions are not permitted to test positive for the presence of THC in any pre-employment drug test, or any other drug test administered after employment begins. This information is provided to applicants as a resource to the application process. This is not a request for any applicant to disclose personal medical information during the application process. If you have any questions about the information in this disclaimer please direct these questions to a member of Human Resources.**This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals.***As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.