Coordinator - FT

EXL Talent Acquisition Team; United States; Remote; USD 18,000 - 21,000; Full time

Benefits offered by this job

Work from home

Flexible Work Hours

Job summary

EXL is seeking motivated and self-directed individuals to schedule appraisal appointments with policyholders and guide homeowners through submitting photos via the ASSIST self-survey tool. The role offers remote work from a home office, with flexible hours and a strong training program to ensure success and smooth integration into a top-notch team of customer service professionals.

Total compensation is targeted at $13-$15 per hour, combining base pay and incentive pay based on productivity and

Qualifications

• Excellent customer service skills.
• Self-directed with strong communication.

Responsibilities

• Schedule appraisal appointments with insurance policyholders.
• Assist homeowners in submitting photos through the ASSIST self-survey product.

Skills

Customer service

Scheduling appointments

Remote work

Job description

The Business

EXL's Castle High Value and Risk Control divisions are the nation's leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry. EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement.

EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. https://www.exlservice.com/survey-and-risk-control

EXL is looking for motivated and self-directed individuals with excellent customer service skills to schedule appraisal appointments with insurance policyholders and help homeowners submit their own home photos through our ASSIST self-survey product. All interested candidates are encouraged to submit their qualifications. We provide a robust training program that ensures success and rapid integration with a top-notch team of customer service professionals.

Why Apply?

• Competitive pay and benefits, including paid sick leave
• Superb training program
• Work from home
• Flexible Work Hours
• Career advancement opportunities
• Excellent culture and team

Pay Details:

Total compensation for this position is targeted at $13-$15 per hour. The target total compensation consists of a base hourly wage plus performance-based incentive pay. Incentive Pay is driven by productivity, turn-around time and quality, and is not sales-based. For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

Location:

This is a remote position based out of your home office, requiring no travel.