Coordinator - PT

ExlService Holdings, Inc.; Northern (KY); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Work from home

Paid sick leave

Flexible hours

Tuition reimbursement

Training program

Career growth

Great culture

Job summary

EXL, a leading provider of risk control and appraisal services, is hiring for a remote position in the US. You will schedule appraisal appointments with policyholders and guide homeowners to submit their home photos via the ASSIST self-survey tool.

The role offers competitive pay of $13–$15 per hour, a robust training program, work from home flexibility, and opportunities for career advancement within EXL’s Survey and Risk Control teams.

Qualifications

• Excellent customer service skills
• Self-directed and motivated
• Strong communication abilities

Responsibilities

• Schedule appraisal appointments with policyholders
• Assist homeowners to submit home photos via ASSIST self-survey

Skills

Customer service

Scheduling

Communication

Job description

The Business

EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry. EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement.

EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. https://www.exlservice.com/survey-and-risk-control

Why Apply?

• Competitive pay and benefits, including paid sick leave
• Superb training program
• Work from home
• Flexible Work Hours
• Career advancement opportunities
• Tuition Reimbursement Program
• Excellent culture and team

Pay Details:

• Total compensation for this position is targeted at $13-$15 per hour. The target total compensation consists of a base hourly wage plus performance-based incentive pay. Incentive Pay is driven by productivity, turn-around time and quality, and is not sales-based.

EXL is looking for motivated and self-directed individuals with excellent customer service skills to schedule appraisal appointments with insurance policyholders and help homeowners submit their own home photos through our ASSIST self-survey product.

We provide a robust training program that ensures success and rapid integration with a top-notch team of customer service professionals.

Come join the EXL Survey and Risk Control team!

The Location

• This is a remote position based out of your home office, requiring no travel.