Coordinator, Financial Aid

Gainrep; Morehead City (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Carteret Community College is seeking a full-time Financial Aid Coordinator to provide financial aid services to students. The coordinator will assist with FAFSA processing, respond to inquiries, and manage records to ensure accuracy.

The role requires an associate degree or equivalent, one year of clerical work, and proficiency with Microsoft Office; experience with Colleague or NC Community College System is preferred. Evening/weekend hours may be required.

Qualifications

• Associate degree in business, accounting or related field, or equivalent education and experience.
• One year of clerical work experience in an office environment.
• Familiar with the Federal tax return and filing process.
• Proficient with Microsoft Office products and other information systems.

Responsibilities

• Assist with the electronic processing of FAFSA.
• Answer incoming phone calls, respond to financial aid emails, and assist students who visit the office.
• Monitor drop/withdraw reports for financial aid and veteran students.
• Create and publish relevant financial aid forms.
• Ensure financial aid files are complete and accurate.
• Monitor and evaluate satisfactory academic progress of students.
• Package Federal and State aid.
• Assist with financial aid workshops.
• Serve on College committees and task forces as assigned.
• Attend required campus events including graduation, professional development, and employee meetings.
• Perform other duties as assigned.

Skills

Clerical experience

Tax return knowledge

Analytical thinking

Communication skills

Microsoft Office

Education

Associate degree in business/accounting or related field

Job description

Posting number: 00384

Department: Finance & Administrative Services

Division: General, Finance & Administrative

Job classification: Coordinator, Financial Aid

Posting type: Open

Categories: Financial Aid & Services

Summary

Carteret Community College is accepting applications for a full-time Financial Aid Coordinator. The Financial Aid Coordinator provides financial aid services to students at Carteret Community College.

Examples of duties

• Assist with the electronic processing of the Free Application for Federal Student Aid (FAFSA).
• Responsible for answering incoming phone calls, responding to financial aid emails, and assisting students who come into the office.
• Responsible for monitoring drop/withdraw reports for financial aid and veteran students.
• Responsible for creating and publishing relevant financial aid forms.
• Ensure financial aid files are complete and accurate.
• Monitor and evaluate satisfactory academic progress of students.
• Packages Federal and State aid.
• Assist with financial aid workshops.
• Serve on College committees and task forces as assigned.
• Attend required campus events including graduation, professional development, & employee meetings.
• Perform other duties as assigned.

Qualifications

Associate degree in business, accounting or related field, or equivalent education and experience.

Knowledge & Skills

• One year of clerical work experience in an office environment.
• Must be familiar with the Federal tax return and filing process.
• Ability to analyze and solve complex problems.
• Strong written and verbal communication skills, including the ability to relay complex information across diverse populations, is necessary.
• Must be proficient with Microsoft Office products and other information systems.

Preferred: Experience with Colleague and the North Carolina Community College System.

Supplemental Information

• Most work is carried out in a standard heated and air-conditioned environment in a public area.
• Some evening and weekend work is required.

The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.

Carteret Community College is an EOE/E-verify employer.

Job offers are conditional subject to a satisfactory background check.