Temporary Financial Aid Member

Northeastern Junior College; Sterling (CO); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

PERA retirement

Sick leave benefits

Job summary

Northeastern Junior College is seeking a dedicated Financial Aid Team Member to support the Financial Aid Office with day-to-day administrative tasks and frontline assistance. The role does not provide professional financial aid counseling or determinations, and complex inquiries are referred to Financial Aid staff.

Ideal candidates will communicate clearly, be highly organized, and comfortable handling multiple tasks in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail.
• Strong interpersonal skills.
• Ability to communicate effectively, verbally and in writing.
• Proficient use of computers and applications.
• Ability to listen effectively, identify student needs, and refer questions/needs to the appropriate Financial Aid staff member.

Responsibilities

• Provide assistance and problem-solving for students and staff
• Identify the general nature of student inquiries and direct students to the appropriate staff member
• Provide daily support to students through walk-in and telephone assistance
• Document relevant information for Director and Financial Aid Assistant
• Follow-up with students as directed
• Other duties as assigned in support of the Financial Aid Office

Skills

Organizational skills

Interpersonal skills

Communication skills

Computer proficiency

Active listening

Job description

Northeastern Junior College is seeking an enthusiastic and self-motivated individual to join our Financial Aid Office as a Financial Aid Team Member. This position plays an integral role in supporting students, faculty, and staff by providing assistance and communicating information related to financial aid.

This position provides general administrative and customer-service support and does not make financial aid determinations, interpret regulations, conduct research, or provide professional financial aid counseling. Questions requiring professional judgment or review will be referred to appropriate Financial Aid staff.

Questions regarding the position may be directed to Kelly Hessler, Director of Financial Aid, at 970-521-6751 or e-mail to: [e-mail]. For information about NJC, see the college website at http://www.njc.edu.

What Your Key Responsibilities Will Be:

• Provide assistance and problem-solving for students and staff
• Identify the general nature of student inquiries and direct students to the appropriate staff member
• Provide daily support to students through walk-in and telephone assistance
• Document relevant information for Director and Financial Aid Assistant
• Follow-up with students as directed
• Other duties as assigned in support of the Financial Aid Office

What We Require:

• Strong organizational skills and attention to detail
• Strong interpersonal skills
• Ability to communicate effectively, verbally and in writing
• Proficient use of computers and applications
• Ability to listen effectively, identify student needs, and refer questions/needs to the appropriate Financial Aid staff member.

Position Details:

• Position Type: Temporary
• Appointment Length: 14 weeks
• Hours: Flexible Schedule of 24-40 hours per week
• Benefits: This position is not benefits eligible, PERA retirement and sick leave benefits (accumulates based on hours worked)
• Compensation: $20 an hour
• Anticipated Start Date: November 2026

CLERY Report: https://www.njc.edu/safety-and-security/clery-act-and-annual-security-report