Financial Aid Technician

Fayetteville Technical Community College; Fayetteville (NC); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Property and Casualty Insurance

Retirement Benefits

Cancer – Intensive Care or Critical Ca

Employee Assistance Program

TRICARE Supplement Benefits

Job summary

Fayetteville Technical Community College is recruiting a Financial Aid Technician to provide information and assistance to students and staff on financial aid requirements and eligibility.

The role involves evaluating applicant files, coordinating with college divisions and external agencies, processing financial aid awards, and generating reports. The position offers a competitive benefits package, including NC State Health Plan, and starts at a minimum salary of $41,375 annually.

Qualifications

• An Associate’s degree from an accredited college with major course work in accounting, or a closely related field; or equivalent.
• Two years of increasingly responsible general clerical experience including one year of accounting clerical or related experience.

Responsibilities

• Verify and analyze account information.
• Participate in the researching of complex problems and discrepancies in students’ payment records.
• Interpret and explain College policies and procedures relating to financial aid.
• Respond to requests and inquiries from faculty, administrative staff, and student regarding account dispositions.
• Explain College policies and procedures related to assigned accounts.
• Maintain various accounting records and reports for the College’s financial aid program including grants, loans, and scholarships.
• Serve as a liaison between students, College personnel, other colleges, lenders, and guarantee agencies to meet the needs of all groups and resolve issues.
• Process financial aid awards, input data, assign account codes, make adjusting entries, and balance assigned funds and accounts.
• Prepare applicable financial aid reports related to assigned area of responsibility.
• Conduct account analysis and reconcile differences.
• Answer questions, advise, and coordinate with other departments and outlying locations regarding financial aid awards, activities, transactions, and related policies and procedures.

Education

Associate’s degree from an accredited college with major course work in accounting, or a closely related field; or equivalent.

Job description

Please see Special Instructions for more details.

Screening of applications will begin immediately.

NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required. “ Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension.”

Candidate(s) recommended for hire are subject to a criminal background check.

Position Information

Position Title

Announcement Summary

Fayetteville Technical Community College is recruiting for a new member to join our Student Services Team and now accepting applications for a full-time Financial Aid Technician !
The Financial Aid Technician provides information and assistance to students and college personnel regarding financial aid requirements, and related information; to evaluate applicant files to determine financial aid eligibility; provide highly responsible administrative support to an Assistant Director of Financial Aid; to coordinate assigned activities with other college divisions, federal and state agencies, other institutions and various lenders; and perform other duties as assigned.
We offer a valuable benefits package that includes the following:
NC State Health Plan

Duties may include, but are not limited to, the following:

• Verify and analyze account information.
• Participate in the researching of complex problems and discrepancies in students’ payment records.
• Interpret and explain College policies and procedures relating to financial aid.
• Respond to requests and inquiries from faculty, administrative staff, and student regarding account dispositions.
• Explain College policies and procedures related to assigned accounts.
• Maintain various accounting records and reports for the College’s financial aid program including grants, loans, and scholarships.
• Serve as a liaison between students, College personnel, other colleges, lenders, and guarantee agencies to meet the needs of all groups and resolve issues.
• Process financial aid awards, input data, assign account codes, make adjusting entries, and balance assigned funds and accounts.
• Prepare applicable financial aid reports related to assigned area of responsibility.
• Conduct account analysis and reconcile differences.
• Answer questions, advise, and coordinate with other departments and outlying locations regarding financial aid awards, activities, transactions, and related policies and procedures.
• Perform related duties as assigned.

Minimum Qualifications

An Associate’s degree from an accredited college with major course work in accounting, or a closely related field; or equivalent.
Two years of increasingly responsible general clerical experience including one year of accounting clerical or related experience.

Preferred Requirements

Full or Part Time

Full or Part Time Full Time

College Pay Scale

College Pay Scale Minimum starting salary $41,375 annually

Number of Months

Number of Months 12

Employee Benefits

• Property and Casualty Insurance
• Retirement Benefits
• Cancer – Intensive Care or Critical Care
• Employee Assistance Program
• TRICARE Supplement Benefits

Posting Number

Posting Number S95-26

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date

Close Date 11/10/2026

Open Until Filled No

Special Instructions to Applicants

Screening of applications will begin immediately.

NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required. “ Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension.”

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • FTCC Website
  • Indeed
  • NCCCS System Office
  • HigherEdJobs
  • Social Media
  • Glassdoor
  • Internal Email
  • Word of Mouth
  • USJoblink
  • Other