Coordinator, Facility Operations & Events

JobsInMass.com; Boston (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Banner Seventeen, LLC at the Auerbach Center in Boston seeks an operations and event logistics coordinator to support facility operations and event execution for players, coaches, employees, guests and vendors. Reporting to the VP of Facilities & Engineering, this role handles front-of-house tasks, setup/teardown, and light maintenance.

Availability for evenings, weekends, and holidays is required. A strong team player with calm under pressure, you will coordinate with security, food

Qualifications

• Bachelor’s Degree required.
• At least 1 year of experience in operations, facilities, hospitality, or event coordination.
• Strong customer service and communication skills.
• Ability to manage competing priorities and exercise sound judgement.
• Able to operate basic audiovisual equipment and troubleshoot event tech.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Support daily facility operations delivering an exceptional experience for players, coaches, employees, guests, and vendors.
• Coordinate front-of-house operations: reception, facility access, deliveries, inventory, mail, and workplace supplies.
• Partner with Facilities, Security, Engineering, Housekeeping, and Food Services to maintain a secure, welcoming environment.
• Coordinate facility logistics for meetings, practices, media sessions, and special events; assist with setup/teardown, room configurations, vendors, parking, security, catering, and building access.
• Provide hands-on event support from planning through execution, troubleshooting operational and technology issues.
• Perform light facility maintenance and upkeep as needed, including moving equipment and cleanliness.
• Maintain readiness by responding to changing priorities, supporting live activities, and ensuring daily operations and events are prepared.

Skills

Customer service

Communication

Prioritization

Event coordination

Education

Bachelor’s Degree

Tools

AV equipment

Job description

Department : Basketball Operations

Supervisor : Vice President, Facilities & Engineering

Job Classification : Non-Exempt

Job Type : Full Time

Summary We are seeking a capable operations and event logistics coordinator to support smooth facility operations and seamless event execution. Reporting to the VP of Facilities and Engineering, this role supports reception, guest experience, loading dock coordination, inventory, vendors, and event logistics. This individual will be the primary point of contact at the Auerbach Center facility for all event logistics from setup to breakdown. The ideal candidate is organized, adaptable, calm under pressure, and available for event coverage on nights, weekends, and occasional holidays.

Responsibilities

• Support daily facility operations, delivering an exceptional experience for players, coaches, employees, guests, and vendors
• Coordinate front-of-house operations, including reception, facility access, deliveries, inventory, mail, and workplace supplies to ensure seamless day-to-day operations.
• Partner with Facilities, Security, Engineering, Housekeeping, and Food Services to maintain a secure, welcoming, and world-class environment
• Coordinate facility logistics for meetings, practices, media sessions, and special events, support setup, teardown, room configurations, vendors, parking, security, catering, and building access
• Provide hands-on event support from planning through execution, proactively troubleshooting operational and technology issues to ensure a flawless experience
• Perform light facility maintenance and operational support as needed, including moving equipment and supplies, supporting court and common area readiness, and assisting with general facility cleanliness and upkeep
• Maintain operational readiness by responding to changing priorities, supporting live activities, and ensuring the facility is prepared for daily operations and special events

Qualifications

• Bachelor’s Degree
• At least 1 year of experience supporting workplace operations, facilities, hospitality, or event coordination
• Strong customer service and communication skills
• Ability to manage competing priorities and exercise sound judgement
• Comfortable with operating basic audiovisual equipment and troubleshooting event technology
• Availability to work extended hours, including evening, weekends, and holidays, based on practice and event schedules
• Ability to stand, walk, and move throughout the facility for extended periods
• Ability to regularly lift, carry, push, pull, or move equipment, furniture, packages, and supplies weighing up to 50 pounds, with assistance for heavier items
• Ability to set up and break down event spaces, including moving tables, chairs, staging, and other equipment
• Ability to occasionally climb ladders and use basic hand tools to support light facility maintenance

The expected range of annual salary/hourly rate and potential commission, if applicable, is included below. Where an employee or prospective employee is paid within this/these range(s) will depend on, among other factors, actual ranges for current/former employees in the subject position, market and industry considerations, budgetary considerations, tenure, performance, and standing with the company (applicable to current employees), as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Hourly Rate Range : $19.00 – $21.00 per hour

Banner Seventeen, LLC is an Equal Employment Opportunity Employer. All employees and applicants for employment are afforded equal opportunity in every area of hiring and employment without regard to race, color, religion, creed, sex, pregnancy (and pregnancy related conditions), gender identity or expression, citizenship status, national origin, ancestry, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, familial status, status as a victim of domestic violence, military or veteran status, or any other category protected under applicable federal, state, or local law.

About Company

Throughout the Boston Celtics’ storied history, they have long stood for equality and respect, including drafting the first African American player, hiring the first African American coach, and playing the first all-black starting five. The Celtics have won a record 18 NBA Championships spanning six decades, including eight in a row from 1959-1966, and winning their most recent in 2024. In addition, 52 former Celtics players, management, coaches, or staff have been inducted into the Naismith Memorial Basketball Hall of Fame. The team has been operating under local ownership since 2002.