We are seeking a highly organized, detail-oriented individual with a sense of urgency to join our team as a Document & Mailroom Coordinator. In this role, you will manage mailroom operations, document processing, and vendor relationships to keep our business running efficiently.
Key Responsibilities
Mailroom Operations
- - Manage all incoming and outgoing mail and packages, including courier deliveries and pick-ups
- - Prepare and process outgoing mail and assist with returned or unclaimed mail
Document Management
- - Collect, sort, prepare, and scan documents
- - Label and enter documents into the system, ensuring accuracy and quality
- - Perform post-scanning quality checks and file original records
- - Secure and properly dispose of confidential documents
Financial Support
- - Print and scan checks for deposit for Escrow and Commission teams
- - Print Garnishment and SEP checks.
Vendor & Inventory Management
- - Maintain relationships with courier services (UPS, USPS, FedEx)
- - Track mail and UPS invoicing using Excel
- - Order and maintain office supplies and stockroom inventory
- - Replace toner in printers and copiers and manage service requests with equipment vendors
Other Duties
- - Provide coverage for other business service functions as needed
- - Maintain a clean desk policy and secure environment
Qualifications
- - High School diploma required
- - 1–2 years of experience in a similar role
- - Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
- - Ability to learn new software quickly
- - Strong organizational and communication skills with keen attention to detail
- - Comfortable with light physical activity, including lifting to 25 lbs. occasionally
- - Regular, predictable attendance is essential
- - Positive attitude and commitment to delivering premier service
Benefits
- - Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
- - 401(k) savings plan with company match
- - Paid Time Off to Include Holidays, Vacation Time, and Sick Time
- - Paid Family & Paternity Leave
- - Life Insurance
- - Business Travel Accident Insurance
- - All employees receive access to LinkedIn Learning
- - Employee Referral Program
- - Adoption Assistance Program
- - Employee Assistance Program
- - Health and Wellness Program and Incentives
- - Employee Discounts
- - Employee Resource Groups