Coordinator Client Services

lucaskids; Toledo (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Lucas County Children Services in Toledo, OH is seeking a Coordinator of Client Services to help identify, develop, and evaluate services for families referred for community-based support.

The role oversees referrals, service delivery, reports, invoices, and outcomes, and acts as a liaison with providers and LCCS staff to address and resolve concerns.

Qualifications

• BA in Social Work or related field; Master's preferred; minimum three years of experience in child welfare.
• Proficient with computer technology to access information and produce reports, including Microsoft Excel.
• Excellent written, oral communication and presentation skills; knowledge of community resources; detail-oriented.
• Demonstrated ability to model effective interactions and communication in cross-cultural situations.

Responsibilities

• Oversee referrals, services, reports, invoices, and outcomes of families referred for community-based contract and non-contract services.
• Assist in identifying, developing, and evaluating client services to effectively achieve agency goals and objectives.
• Act as a liaison with providers and LCCS staff to address and resolve concerns.

Skills

Communication skills

Cross-cultural communication

Attention to detail

Microsoft Excel

Education

Bachelor's degree in Social Work or related field

Master's degree in social work or related field

Tools

Microsoft Excel

Job description

Coordinator Client Services
Quality Assurance

Lucas County Children Services (Toledo, OH) is accepting applications for a Coordinator of Client Services position. The responsibility of this position is to assist in the identification, development, and evaluation of client services to effectively achieve the agency's goals and objectives. To oversee the system of referrals, services, reports, invoices, and outcomes of families referred for community-based contract and non-contract services. To act as a liaison with providers and LCCS staff to address and resolve concerns.

MINIMUM QUALIFICATIONS:

• BA in Social Work or related field required. Master's degree in social work or related field preferred. Minimum three years of experience in child welfare required.
• Ability to utilize computer technology to access information and produce reports including Microsoft Excel highly desirable.
• Excellent written, oral communication and presentation skills required. Knowledge of community resources, required. Must be well-organized with a strong attention to detail.
• Demonstrated ability to model effective interactions and communication skills in cross-cultural situations required.

LCCS offers an excellent salary and benefit package.

As an Equal Opportunity Employer, we are committed to a diverse work force