Coordinator, Client & Business Services

OEI, Inc.; Ames (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

OEI, Inc. in Ames, IA, is seeking a Coordinator, Client & Business Services to support leasing, daily operations, and light bookkeeping.

You will interact with residential, commercial, and coworking clients, provide customer service, and help maintain accurate records and processes in a small team setting. Responsibilities include processing leasing applications, coordinating showings, preparing invoices, updating documents, creating marketing materials, and assisting with scheduling and

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with QuickBooks preferred; willingness and ability to learn the software required.
• Previous experience in leasing, property management, or bookkeeping is preferred but not required.
• Ability to work independently and as part of a team.
• Positive attitude and professional demeanor and appearance.
• High school diploma or equivalent; additional education or certification preferred.
• Physical ability to lift 50 lbs.

Responsibilities

• Process leasing applications and lease renewals.
• Communicate with potential tenants and coordinate property showings.
• Conduct property showings and tours.
• Maintain leasing documentation and ensure compliance with company policies.
• Create social media and marketing materials.
• Assist with basic bookkeeping tasks, including tracking payments, generating invoices, and processing receipts.
• Reconcile and update records.
• Maintain office organization and ensure smooth daily operations.
• Answer phone calls, emails, and direct inquiries.
• Schedule maintenance requests and communicate with contractors or service providers.
• Manage inventory of office supplies and ensure proper stock levels.
• Perform other duties as assigned to support the team and business needs.
• Maintenance and cleaning as needed.

Skills

Strong organizational skills

Excellent communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

QuickBooks

Job description

Job Title: Coordinator, Client & Business Services

Location: Ames, IA

Job Type: Full-Time, part-time opportunities available

About Us:

OEI is dedicated to promoting economic development within the community. OEI owns and operates several historic properties, including 301 Main and OEI Coworking, located in downtown Ames, Iowa, as well as multi-use properties in Bloomington, Indiana.

We are currently looking for a reliable and organized individual to help with leasing, bookkeeping, and daily operations.

Job Overview:

This position will support the leasing process, assist with day-to-day operations, and handle basic bookkeeping tasks. This role is perfect for someone who is detail-oriented, has strong organizational skills, and enjoys working in a multi-faceted environment. Individuals must be comfortable interacting with residential, commercial, and coworking clients, as well as the public, in a professional and friendly manner, providing customer service and positive representation.

Key Responsibilities:

• Process leasing applications and lease renewals
• Communicate with potential tenants and coordinate property showings
• Conduct property showings and tours
• Maintain leasing documentation and ensure compliance with company policies
• Create social media and marketing materials
• Assist with basic bookkeeping tasks, including tracking payments, generating invoices, and processing receipts
• Reconcile and update records
• Maintain office organization and ensure smooth daily operations
• Answer phone calls, emails, and direct inquiries
• Schedule maintenance requests and communicate with contractors or service providers
• Manage inventory of office supplies and ensure proper stock levels
• Perform other duties as assigned to support the team and business needs
• Maintenance and cleaning as needed

Requirements:

• Strong organizational and time-management skills
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Familiarity with QuickBooks preferred; willingness and ability to learn the software required
• Previous experience in leasing, property management, or bookkeeping is preferred, but not required
• Ability to work independently and as part of a team
• Positive attitude and professional demeanor and appearance
• High school diploma or equivalent; additional education or certification preferred
• Physical abilities to include the ability to lift 50 lbs

Schedule:

• Employment Type: Full-Time
• Approximately 45-50 hours per week, with schedule determined based on business needs
• May be required to be on-call during evenings and weekends to address repair, service issues, and client needs
• Must be flexible to work outside of regular business hours as needed to accommodate tenant, vendor, and sales schedules