Coordinator Airline

Tier1usa; San Francisco (CA); On-site; USD 54,000 - 59,000; Full time

Benefits offered by this job

Employee assistance program

Health insurance

Paid time off

Vision insurance

Job summary

Tier1usa is seeking an Airline Coordinator to perform daily quality checks for international flights, both in-house and on the field.

You will coordinate with management, customer service, ramp and operations to ensure timely and safe catering, monitor flight activity, and resolve issues while maintaining strict safety and regulatory compliance.

Qualifications

• Must be able to read, write, and speak English.
• Strong analytical, verbal, written, interpersonal and organizational skills.
• Must possess interpersonal communication and customer service and high level of professionalism.
• Must have valid driver’s license with safe driving record; CDL a plus.
• Must be able to work a 24/7 schedule, including nights, weekends, holidays.
• High School Diploma or equivalent.
• Must successfully complete on-the-job driver training program and obtain a SIDA and Customs Seal.
• Must be able to work in extreme heat and/or cold environment.
• Must be able to walk/stoop/bend/stand for entire work shift.
• Must be in current position for 60 days. Good attendance record.

Responsibilities

• Maintain effective communication and coordination with and between LSG Sky Chefs’ management and Customer Service personnel and airline ramp and operations personnel.
• Assign and dispatch drivers. Reassign as necessary.
• Stay informed of flight activity, schedule and gate changes and act accordingly.
• Ensure timely and safe catering of all flights.
• Troubleshoot and resolve issues and elevate to management as needed.
• Keeps management informed of area activities and of any significant problems.
• Assumes other related duties as required or assigned.
• Daily use of various quality forms for AA, and report daily feedback of all AA flight checks discoveries.
• Ensure compliance with customer specifications, quality standards, FDA, HACCP, SOP and other regulations.
• Ensure on-time delivery and accurate production and/or catering of all flights.
• Monitor and assist in ensuring compliance with HACCP and ramp safety SOP.
• Perform other duties as assigned.

Skills

English skills

Analytical skills

Interpersonal skills

Safety compliance

Customer service

Menu specs

Physical stamina

Team player

24/7 availability

Driver's license

Education

High School Diploma or equivalent

Job description

****Free Healthcare for employee, spouse, and dependents upon verification of relationship. Vision and Dental not included****

Role Purpose Statement

The Airline Coordinator is responsible for performance of daily quality checks for key international flights, both in-house and on the field.

Main Accountabilities

(Responsible for all aspects of catering flights to include:)

• Maintain effective communication and coordination with and between LSG Sky Chefs’ management and Customer Service personnel and airline ramp and operations personnel
• Assign and dispatch drivers. Reassign as necessary
• Stay informed of flight activity, schedule and gate changes and act accordingly
• Ensure timely and safe catering of all flights
• Troubleshoot and resolve issues and elevate to managements as needed
• Keeps management informed of area activities and of any significant problems
• Assumes other related duties as required or assigned
• Daily use of various quality forms for AA, and report daily feedback of all AA flight checks discoveries
• Ensure compliance with customer specifications, quality standards, FDA, HACCP, SOP and other regulations
• Ensure on-time delivery and accurate production and/or catering of all flights
• Monitor and assist in ensuring compliance with HACCP and ramp safety SOP
• Perform other duties as assigned
• Must be able to work a 24/7 work schedule in order to ensure customer requirements and needs

Knowledge, Skills and Experience

• Must be able to read, write, and speak English
• Strong analytical, verbal, written, interpersonal and organizational skills
• Must be able to interpret and comprehend Menu and Flight Galley Specifications
• Must possess interpersonal communication and customer service and high level of professionalism
• Must be able to apply safety standards and guidelines: follow all Ramp Safety, AOA Safety & Security Rules and Regulations
• Must be able to work in extreme heat and/or cold environment
• Must be able to walk/stoop/bend/stand for entire work shift
• Must have good organizational skills and adaptable to frequent changes
• Must be able to use fingers & hands to handle equipment
• Must be flexible to work in a 24/7 environment (including nights, weekends, holidays subject to change)
• High School Diploma or equivalent
• Must have valid driver’s license with safe driving record; CDL a plus
• Must successfully complete on-the-job driver training program and obtain a SIDA and Customs Seal
• Must be in current position for 60 days. Good attendance record
• Must have ability to work under pressure while maintaining composure.
• Must be a team player.
• Must have a flexible schedule, we are open 7 days a week, 365 days a year.

Job Type: Full-time

Pay: From $25.80 per hour

• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overnight shift

License/Certification:

• Driver's License (Required)
• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)