Transportation Supervisor

Flying Food Group; Inglewood (CA); On-site; USD 63,648 - 77,792; Full time

Benefits offered by this job

Comprehensive benefits package

Paid Holidays & Vacation

Medical, Vision, and Dental Coverage

401(k) with Match

Job summary

Flying Food Group is seeking a Transportation Supervisor in Inglewood, California. The role requires directing coordinators and drivers, ensuring meals are loaded and maintained per airline specifications, and maintaining excellent customer relations with airline crews. Candidates must have at least 5 years of operations management experience, be reliable and professional, and possess strong team collaboration skills. Comprehensive benefits include medical coverage, retirement savings, and career growth opportunities.

Qualifications

• Reliable, professional, and able to work as part of a team.
• Minimum 5 years of operations management experience.
• Knowledge of HACCP and FDA guidelines is essential.

Responsibilities

• Directs coordinators and drivers for smooth flight completions.
• Ensures proper meal loading and temperature maintenance.
• Liaises with packing areas to meet airline specifications.
• Communicates effectively with flight crews on inventory and schedules.
• Monitors all equipment and food setup for compliance.

Skills

Understanding and communication in English

Reliability and professionalism

Team player

Ability to work in a fast-paced environment

Computer literacy (Excel & Word)

Operations management experience

Knowledge of HACCP and FDA guidelines

Strong customer service skills

Job description

Position: Transportation Supervisor
Location: LAI
Department: Transportation
Reports To: Transportation Manager
Salary Rate : $70,720

Job Responsibilities

• Gives direction to the coordinators and driver to ensure they have the resources to complete the flight properly.
• Must punch in to work in full uniform, Check in with dispatch at beginning of shift for aircraft configuration and account information.
• Ensure that the required number of meals are loaded based on menu specifications, final catering figures and ensure temperature is maintained with proper dry icing of meals prior to removal from refrigeration.
• Liaise with Equipment/beverage packing areas to check equipment, beverage flight setup with airline specifications to include dry icing of beverages and signoff on checklist.
• Communicates any shortages or substitutions with FFG shift manager on duty and Account Mangers.
• Required to take a FFG radio for communications during flight sign offs.
• Communicates with and maintains excellent customer relations with airline and flight crews also informing them of shortages, substitutions.
• Issues crew a copy of menu handouts, explanation (breakdown) of meals Boarding bill.
• Communicates and help ensures all aircraft changes and schedules are adjusted.
• Ensure airline specifications are adhered to, including menus, a/c boarding, ramp safety, etc.
• Ensure flight equipment and food is set up and delivered correctly to meet airline requirements.
• Check trucks for completeness before kitchen departure at the FFG facility.
• Ensures on time departures.
• Responsible for informing Account manager or Operations Management of inbound shortage or irregularities.
• Follow HACCP guidelines taking temperatures in the kitchen before the flight leaves the facility and once loaded on the A/C. Must following the Regulated use of a laboratory coat during the in-house setup of flight.
• Work in safe manner to prevent accidents to self and coworkers and report all unsafe incidents.
• Will be required to drive catering truck to aircraft/assist catering if needed.
• Complete the FFG reports, bank usage, temperature logs, and Security times and report all discrepancies of the flight handled and inform the Account Manager, Transportation Manager and Operations Managers with a copy of the report.
• Communicate all related matter to personnel with daily briefings.

Job Qualifications

• Able to understand, read, communicate and write in English.
• Must be reliable & professional
• Able to work with others as a team player and efficiently direct team.
• Able to work in a fast paced demanding environment.
• Computer literate - use of Excel & Word
• Operation management experience - min 5 years.
• Knowledge of HACCP and FDA guidelines
• Strong customer service skills

Benefits

• Comprehensive benefits package. Paid Holidays & Vacation Medical, Vision and Dental Coverage Flexible Spending Accounts Life Insurance Disability Insurance Retirement Savings Employee and Family Assistance Program (EAP) Support link (online care)
• Career growth and opportunities for promotions
• Holiday Pay
• Pet insurance coverage available as a voluntary benefit.
• 401(k) w/ Match

Schedules are based on our needs, were a 24/7 facility and candidates will be need to be able to work any schedule, any day including holidays and weekends.