Coordinator

Workstream; Milford (DE); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling

Learning opportunities

Scholarship opportunities

Competitive pay

Job summary

Workstream is looking for a Coordinator in Milford, DE who embodies our core values and has a passion for serving others. This full-time position focuses on supporting senior leadership, ensuring operational excellence, and developing team members.

Responsibilities include managing daily operations, training new hires, and leading shifts. Candidates should have excellent communication skills and a strong commitment to customer service. Bilingual candidates in English and Spanish are encouraged to apply.

Qualifications

• Bilingual candidates (English and Spanish) are encouraged.
• Strong commitment to superior customer service.
• Prior experience as shift lead, crew lead, or team lead is preferred.

Responsibilities

• Participate in day-to-day activities in a high-volume restaurant.
• Assist in training of new hires and lead shifts.
• Respond respectfully to guests’ needs.

Skills

Strong people skills with a desire to serve team members

Excellent communication skills

Ability to work in a fast-paced environment

Reliability

Job description

A Coordinator is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Coordinators are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Coordinators lead by example and set the tone that others will follow.

BILINGUAL CANDIDATES (ENGLISH AND SPANISH) ARE ENCOURAGED TO APPLY

Position Type

• Full‑time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Coordinator Responsibilities

• Participate operationally in day‑to‑day activities in a high‑volume, fast‑paced restaurant
• Offer immediate and respectful response to guests’ needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize the day
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but is preferred.