Team Leader

Chick-fil-A; West Memphis (AR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible scheduling (closed on Sundays)

Scholarship opportunities

Health, Dental, and Vision insurance contributions

401k match

Job summary

Chick-fil-A is seeking a Team Leader in West Memphis, Arkansas, who demonstrates core values and embraces the Chick-fil-A culture. The position is full-time or part-time, focusing on daily operations and coaching team members. Responsibilities include leading shifts, assisting in training new hires, and ensuring excellent customer service. Ideal candidates should have strong people skills and enjoy working in a fast-paced environment. Benefits include a fun work setting, flexible scheduling, and health insurance contributions.

Qualifications

• Smile and create eye contact with Guests.
• Speak enthusiastically and make emotional connections.
• Reliable transportation is necessary.

Responsibilities

• Participate operationally in high-volume, fast-paced environment.
• Provide immediate and respectful responses to Guests' needs.
• Assist in training new hires and set the tone for shifts.

Skills

Strong people skills with a desire to serve Team Members

Excellent communication skills, both written and spoken

Ability to work in a fast-paced environment

Strong commitment to superior customer service

Job description

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of our Winning Hearts Every Day Strategy. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type

• Full-time and Part-time

Benefits

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• 401k match
• Health, Dental, and Vision insurance contributions

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guests needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.