Coordinator

Tharp Consulting; Annapolis (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Discounts

Health benefits

Paid time off

Employee programs

Job summary

Tharp Consulting is seeking a Front-End Supervisor to lead store associates and deliver an exceptional customer experience. You will promote customer interactions, manage schedules, and mentor staff to ensure smooth front-end operations.

The role requires at least 1 year of retail experience and 6 months of leadership, with a focus on teamwork, communication, and adaptability to evenings and weekends.

Qualifications

• Minimum 1 year retail experience
• 6 months leadership experience
• Ability to train others and work effectively with team members
• Strong communication and multitasking skills

Responsibilities

• Promoting positive customer interactions and loyalty programs
• Training and mentoring associates on customer service and front-end operations
• Managing register assignments, POS coverage, and break schedules
• Addressing customer concerns promptly and ensuring store tasks are completed effectively
• Communicating with management on priorities and providing feedback
• Supporting store safety, shrink reduction, and adherence to policies
• Fostering a culture of honesty, integrity, and teamwork

Skills

Customer service

Communication

Organizational skills

Multitasking

Job description

Role

Front-End Supervisor responsible for delivering an exceptional customer experience and leading store associates.

Responsibilities Include

• Promoting positive customer interactions and loyalty programs
• Training and mentoring associates on customer service and front-end operations
• Managing register assignments, POS coverage, and break schedules
• Addressing customer concerns promptly and ensuring store tasks are completed effectively
• Communicating with management on priorities and providing feedback
• Supporting store safety, shrink reduction, and adherence to policies
• Fostering a culture of honesty, integrity, and teamwork

Qualifications & Skills

• Minimum 1 year retail experience and 6 months leadership experience
• Strong communication, organizational, and multitasking skills
• Ability to respond to changing situations and work a flexible schedule, including nights and weekends
• Capability to train others and work effectively with team members

Additional Info

Offers competitive salary.

• discounts
• health benefits
• paid time off
• various employee programs

Equal opportunity employer committed to diversity and inclusion.

Reasonable accommodations provided for qualified individuals.