Front End Supervisor

Jetro Restaurant Depot; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Employer 1

Paid Time Off

Six company holidays

Tuition Reimbursement

Voluntary supplemental benefits

Comprehensive benefits package

Job summary

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily front-end operations, ensuring accurate transactions and strong customer service. You will guide staff, monitor cash handling, and maintain organized front-end areas to support an efficient store environment.

The role emphasizes supervising front-end activities, ensuring policy adherence, and coordinating scheduling to meet business needs in a fast-paced retail setting.

Qualifications

• Experience in retail or front-end operations is required.
• Basic understanding of cash handling procedures is needed.
• Strong communication and organizational skills are essential.
• Ability to work in a fast-paced, team-oriented environment.
• Proven problem-solving abilities and attention to detail.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing.
• Assist with monitoring cash handling procedures and resolving minor discrepancies.
• Provide support and direction to front-end staff during daily operations.
• Ensure front-end areas are organized, clean, and operating efficiently.
• Assist in maintaining customer service standards and resolving customer issues.
• Support scheduling and workflow coordination for front-end staff.
• Help enforce company procedures and policies at the front-end.
• Communicate operational issues or concerns to management.

Skills

Retail experience

Cash handling

Communication

Team oriented

Problem solving

Job description

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Job Details

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Key Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing


• Assist with monitoring cash handling procedures and resolving minor discrepancies


• Provide support and direction to front-end staff during daily operations


• Ensure front-end areas are organized, clean, and operating efficiently


• Assist in maintaining customer service standards and resolving customer issues


• Support scheduling and workflow coordination for front-end staff


• Help enforce company procedures and policies at the front-end


• Communicate operational issues or concerns to management

Qualifications

• Previous experience in retail, customer service, or front-end operations


• Basic understanding of cash handling processes


• Strong communication and organizational skills


• Ability to work in a fast-paced, team-oriented environment


• Problem-solving skills and attention to detail

Preferred Qualifications

• Experience in a supervisory or lead role


• Familiarity with front-end operations and processes


• Experience in high-volume retail environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage


• 401(k) Retirement Plan with Employer Match


• Paid Time Off (PTO) in accordance with company policy


• Six (6) Paid Company Holidays


• Tuition Reimbursement Program (subject to eligibility and plan guidelines)


• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)


• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family


• All benefits are subject to eligibility requirements and plan terms