Coordinating Activity Watch Officer

MANTECH; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

MANTECH is seeking a motivated Coordinating Activity Watch Officer to join our team in Doral, FL. The role focuses on monitoring enterprise networks, logging and escalating critical incidents, and coordinating rapid operational responses with cross-functional teams.

The candidate will draft executive summaries and maintain logs and baselines, while driving process improvements to emergency response protocols within defense or intelligence environments.

Qualifications

• Bachelor’s degree with 5+ years in watch officer or command center operations OR master’s with 3+ years OR associate’s with 7+ years OR high school diploma with 9+ years of relevant experience.

Responsibilities

• Monitor enterprise operational networks, communication channels, and threat management systems to maintain continuous situational awareness.
• Receive, log, prioritize, and escalate critical alerts and information requests across theater command centers.
• Collaborate with cross-functional technical teams, watchstanders, and leadership to coordinate rapid operational response efforts.
• Draft, publish, and disseminate daily executive summaries, operational spot reports, and incident notification briefings.
• Maintain watch logs, operational baselines, shift handoff documentation, and SOP references.
• Track system outages, network statuses, and mission-critical capability metrics.
• Recommend and implement continuous process improvements to streamline watchstander workflows and emergency response protocols.

Skills

Watch officer experience

Operational monitoring

Incident escalation procedures

Education

Bachelor’s degree in Operational Studies / IT / Systems Engineering

Tools

Enterprise monitoring tools

C4I systems

Job description

MANTECH seeks a motivated, career and customer-oriented Coordinating Activity Watch Officer to join our team in Doral, FL.

Responsibilities Include But Are Not Limited To

• Monitoring enterprise operational networks, communication channels, and threat management systems to maintain continuous situational awareness.
• Receiving, logging, prioritizing, and escalating critical operational alerts, incidents, and information requests across theater command centers.
• Collaborating with cross-functional technical teams, watchstanders, and leadership to coordinate rapid operational response efforts.
• Drafting, publishing, and disseminating daily executive summaries, operational spot reports, and incident notification briefings.
• Maintaining watch logs, operational baselines, shift handoff documentation, and standard operating procedure references.
• Tracking critical system outages, network operational statuses, and mission-essential capability metrics.
• Recommending and implementing continuous process improvements to streamline watchstander workflows and emergency response protocols.

Minimum Qualifications

• Bachelor’s degree in Operational Studies, Information Technology, Systems Engineering, or a related field with 5+ years of experience in watch officer or command center operations.
• OR a master’s degree and 3+ or more years of relevant experience
• OR an associate’s degree and 7+ or more years of relevant experience
• OR a high school diploma and 9+ or more years of relevant experience
• Proven experience serving in a watch officer, battle captain, or command center operations coordinator role within defense or intelligence environments.
• Strong background in monitoring enterprise communication systems, operational tracking tools, and emergency incident escalation procedures.
• Experience maintaining operational logs, shift handoff documentation, and critical status reports.
• Experience creating, maintaining, and communicating complex technical documentation and executive operational briefings.

Preferred Qualifications

• Relevant professional certifications such as CompTIA Security+ or ITIL Foundation.
• Prior experience supporting U.S. Military Command operations, Joint Operations Centers (JOC), or Combatant Command watch floors.
• Familiarity with C4I system architectures, automated incident tracking software, and crisis management reporting tools.
• Demonstrated ability to collaborate effectively across multi-disciplinary teams in high-stress, fast-paced operational environments.

Clearance Requirements

• Must hold a current/active TS/SCI security clearance.

Physical Requirements

• Must be able to remain in a stationary position 50%.
• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.