Deputy IT Operations Manager

MANTECH; Miami (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

MANTECH seeks a Deputy IT Operations Manager for our Doral, FL team. This role supports the DODIN Operations Lead in day-to-day IT operations and strategic planning, ensuring compliant, secure, and interoperable IT services for cybersecurity warfighters.

You will oversee incident response, budget planning, staffing, and professional development while guiding data center operations, cloud, and network teams to consistently exceed SLAs.

Qualifications

• BA/BS in related field AND five or more years of IT operations management or a similar role.
• OR High School Diploma and nine years of relevant experience.
• OR an Associate's Degree and seven years of relevant experience.
• OR a Master’s degree or PhD and three or more years of relevant experience.

Responsibilities

• Second-in-command for IT operations, supporting the DODIN Operations Lead in day-to-day management and strategic planning.
• Ensure compliance via CSSP inspections, A&A processes, the RMF, and CORA program requirements.
• Oversees operational execution of IT services and cybersecurity systems for readiness and interoperability.
• Primary escalation point for operational issues, outages, and incident response when the DODIN Operations Lead is unavailable.
• Assist in budget planning, resource allocation, staffing and workforce development initiatives.
• Lead team proficiency in data center operations, cloud, network, DevSecOps, and service delivery to exceed SLAs.

Skills

IT operations management

Project management

DoD cybersecurity

Security clearance

Leadership

Education

BA/BS in related field

Master’s degree or PhD in related field

High School Diploma with 9+ years experience

Associate’s Degree with 7+ years experience

Tools

RMF knowledge

CSSP inspections

Job description

MANTECH seeks a motivated, career and customer-oriented Deputy IT Operations Manager to join our team in Doral, FL.

Responsibilities Include But Are Not Limited To

• The Deputy IT Operations Manager serves as second-in-command for IT operations, supporting the DODIN Operations Lead in day-to-day management and strategic planning.
• Ensure compliance is established and maintained through CSSP inspections, A&A processes, the RMF, and CORA program requirements
• Oversees operational execution of IT services, ensuring capability and readiness of all IT and cybersecurity systems, deploying advanced, secure, and interoperable IT systems to provide an operational advantage to cybersecurity warfighters
• Acts as primary escalation point for operational issues, outages and incident response when the DODIN Operations Lead is unavailable.
• Serve as Acting IT Operations Manager when required. Support budget planning, resource allocation, staffing and workforce development initiatives.
• This Deputy IT Operations Manager ensures team proficiency in data center operations, communications, cloud, network, DevSecOps, and service delivery, ensuring the team consistently exceeds SLAs. Enhance operational efficiency through strategic planning, process optimization, and proactive risk mitigation
• The Deputy IT Operations Manager assists the Department of Defense Information Network (DoDIN) Operations Lead with managing IT operations and providing direction and mentorship to subordinate team staff

Minimum Qualifications

• BA/BS in project management, computer science, information technology, business administration or in a related field of study AND five (5) or more years of IT operations management, project management or in a similar role.
• OR High School Diploma and nine (9) years of relevant experience
• OR an Associate's Degree and seven (7) years of relevant experience
• OR a Master’s degree or PhD degree and three (3) or more years of relevant experience.

Preferred Qualifications

• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
• PMP Certification.

Clearance Requirements

• Must have an active secret clearance.
• Must be eligible to obtain and maintain a TS/SCI clearance.

Physical Requirements

• The person in this position must be able to remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.