Deputy IT Operations Manager, C2 Initiative

MANTECH; Miami (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

MANTECH in Doral, FL is seeking a motivated Deputy IT Operations Manager to lead and support IT operations for DoDIN missions. You will oversee day-to-day management, ensure RMF/CSSA/A&A compliance, and act as escalation point for incidents, while mentoring staff and coordinating budgets and resources.

Ideal candidates bring 5+ years in IT operations management or equivalent, are eligible for active secret clearance with TS/SCI eligibility, and have experience with data center operations, cloud,

Qualifications

• BA/BS in project management, computer science, information technology, business administration or related field and 5+ years of IT operations management or similar role
• Alternatively: HS diploma with 9+ years of relevant experience
• Or: Associate’s degree with 7+ years of relevant experience
• Or: Master’s/PhD with 3+ years of relevant experience

Responsibilities

• Serve as second-in-command for IT operations and support the DODIN Operations Lead
• Ensure CSSP inspections, A&A processes, RMF, and CORA program requirements compliance
• Oversee IT services and cybersecurity systems readiness and interoperability
• Act as primary escalation point for incidents and outages
• Assist in budget planning, resource allocation, and staffing initiatives
• Mentor staff and drive DoDIN operations proficiency (data center, cloud, network, DevSecOps) to exceed SLAs

Skills

IT operations management

Project management

DevSecOps

Budget planning

Staffing

Risk mitigation

Education

BA/BS in project management, computer science, information technology, or related field

High School Diploma + 9 years of experience

Associate's Degree + 7 years of experience

Master’s or PhD + 3+ years of experience

Tools

PMP Certification

Job description

MANTECH seeks a motivated, career and customer-oriented Deputy IT Operations Manager to join our team in Doral, FL.

Responsibilities Include But Are Not Limited To

• The Deputy IT Operations Manager serves as second-in-command for IT operations, supporting the DODIN Operations Lead in day-to-day management and strategic planning.
• Ensure compliance is established and maintained through CSSP inspections, A&A processes, the RMF, and CORA program requirements
• Oversees operational execution of IT services, ensuring capability and readiness of all IT and cybersecurity systems, deploying advanced, secure, and interoperable IT systems to provide an operational advantage to cybersecurity warfighters
• Acts as primary escalation point for operational issues, outages and incident response when the DODIN Operations Lead is unavailable.
• Serve as Acting IT Operations Manager when required. Support budget planning, resource allocation, staffing and workforce development initiatives.
• This Deputy IT Operations Manager ensures team proficiency in data center operations, communications, cloud, network, DevSecOps, and service delivery, ensuring the team consistently exceeds SLAs. Enhance operational efficiency through strategic planning, process optimization, and proactive risk mitigation
• The Deputy IT Operations Manager assists the Department of Defense Information Network (DoDIN) Operations Lead with managing IT operations and providing direction and mentorship to subordinate team staff

Minimum Qualifications

• BA/BS in project management, computer science, information technology, business administration or in a related field of study AND five (5) or more years of IT operations management, project management or in a similar role.
• OR High School Diploma and nine (9) years of relevant experience
• OR an Associate's Degree and seven (7) years of relevant experience
• OR a Master’s degree or PhD degree and three (3) or more years of relevant experience.

Preferred Qualifications

• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
• PMP Certification.

Clearance Requirements

• Must have an active secret clearance.
• Must be eligible to obtain and maintain a TS/SCI clearance.

Physical Requirements

• The person in this position must be able to remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.