Coordinated Entry (CE) Coordinator (Greenfield)

Center For Extended Care At Amherst; Greenfield, Northern (MA, KY); Hybrid; USD 46,000 - 49,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Retirement Plan

Flexible Spending Plans

Vision Insurance

Long-Term Disability Insurance

Sick

Vacation

Float time

12.5 paid Holidays

Job summary

Community Action in Greenfield, MA is seeking a Coordinated Entry (CE) Coordinator to lead the CE system across multiple counties. The role focuses on trauma-informed, equity-centered housing access, data-driven performance, and collaboration with providers, government partners, and people with lived experience.

The position requires at least 4 years in human services, data-entry in an office setting, and a commitment to improving housing outcomes.

Qualifications

• At least 4 years in human services with low-income populations.
• Experience in an office setting with data entry.
• Strong collaboration and training delivery skills.

Responsibilities

• Lead Coordinated Entry operations and system improvements.
• Coordinate with providers, government agencies, and community stakeholders.
• Deliver trainings and technical assistance; monitor performance and ensure HUD/CoC compliance.

Skills

People coordination

Data entry

Stakeholder engagement

Training

Tools

HMIS

Job description

Coordinated Entry (CE) Coordinator (Greenfield)

Coordinated Entry (CE) Coordinator (Greenfield)

The Coordinated Entry (CE) Coordinator provides leadership and coordination for the Three County CoC's person-centered, trauma-informed, and equity-focused Coordinated Entry System across Berkshire, Franklin, and Hampshire Counties and the North Quabbin region.

The coordinator oversees day-to-day operations, implementation, monitoring, and continuous improvement of Coordinated Entry; supports effective and equitable access to housing resources; facilitates case conferencing; provides training and technical assistance; and works closely with providers, housing partners, people with lived experience, government agencies, and community stakeholders to identify and address system barriers. The position uses data, stakeholder feedback, HMIS, and best practices to strengthen system performance and housing outcomes while ensuring compliance with HUD and CoC requirements.

The CE Coordinator reports directly to the Program Director and works collaboratively with the Compliance Manager and other CoC staff, exercising independent judgment, initiative, and problem-solving skills to support an effective, equitable, and responsive Coordinated Entry System.

The ideal candidate will have at least 4 years' experience in human services working with low-income individuals or families and vulnerable populations; experience in an office setting including data entry. This is a 37.5 hour a week position.

Pay range $23.75 to $25.21/hr.

We offer:

• Health Insurance
• Dental Insurance
• Retirement Plan
• Flexible Spending Plans
• Vision Insurance
• Long-Term Disability Insurance
• Sick
• Vacation
• Float time
• 12.5 paid Holidays

Community Action is a qualifying employer for the Public Service Loan Forgiveness program.

Community Action is committed to a diverse workforce. AA/EOE/ADA