Homeless Access Case Manager

Community Counseling of Bristol County Incorporated; New Bedford (MA); Hybrid; USD 37,000 - 45,000; Full time

Benefits offered by this job

3 weeks paid vacation

12 paid holidays

Health insurance

Dental insurance

Disability insurance

Life insurance

403(b) with employer match

Job summary

Community Counseling of Bristol County seeks a Coordinated Entry Specialist for the New Bedford Continuum of Care to locate, assess, and refer individuals experiencing homelessness to housing services. You will work with a small team to maintain a list of people in our area and coordinate with agencies to move them toward housing quickly.

Strongly prefer multilingual candidates (Spanish, Portuguese, Haitian Creole, Cape Verdean Creole) and you will triage with partners to divert those at risk of

Qualifications

• 3-5 years of experience working with homeless populations or homeless programs.
• Knowledge of available referral sources for services to clients.
• Ability to drive throughout the county and transport clients.
• Ability to interact with people from diverse backgrounds with respect and compassion.
• Strong written and oral communication; follow detailed instructions.
• Comfortable using Microsoft Office 365 tools.

Responsibilities

• Coordinate with client, housing and homeless agencies and programs to house and stabilize those in a housing crisis.
• Refer qualifying clients to housing programs and services to establish housing and needed services.
• Train agencies and community partners on the Coordinated Entry system and how to help those in a housing crisis.
• Divert clients facing homelessness to resources including their own support networks.
• Maintain a By-Name list of homeless individuals to coordinate efforts and shorten homelessness episodes.

Skills

Multilingual

Driver's license

Office 365

Communication skills

Cultural sensitivity

Education

Bachelor's degree in Social Work or related field

Job description

Job Type: Full-time, days
Job Level/Experience: Experienced
License: None
Salary Range: $37,000 - $45,000
Location: New Bedford and Bristol County, MA
Local Travel Required: Yes
Program Name: Supportive Housing Coordinated Entry
Program Description: Homeless/Housing Insecure, Community-based
Hybrid Work Option: Yes

About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in southeastern Massachusetts. You can find us in schools, homes, the community, and our Taunton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving 50 communities in Massachusetts and growing! CCBC provides inpatient, outpatient, and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and many other conditions hindering personal fulfillment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

As a social worker at CCBC, you will receive unparalleled support and growth opportunities. Our clinicians receive free licensed supervision, opportunities to advance their careers and earn CEUs, and generous vacation time.

Description of Position

We are currently seeking a Coordinated Entry Specialist for the New Bedford Continuum of Care. This position will assist in locating, assessing, and referring those in our community facing homeless to the appropriate services to work through their housing crisis. You will work with a small team of specialists to maintain a list of everyone in our area currently experiencing homelessness, and ensure services are in place to move people from homelessness to housed as quickly as possible. As a member of the Supportive Housing team, you will triage with a multitude of other agencies to divert those at risk of homelessness, and work with clients in the community as well as in their homes. Strongly prefer multilingual (ability to speak and read either Spanish, Portuguese, Haitian Creole, Cape Verdean Creole) candidates.

Responsibilities

• Coordinate with client, local housing and homeless agencies as well as programs working to house and stabilize those in a housing crisis
• Refer qualifying clients to housing programs and services including Continuum of Care housing, Flexible Services, and other subsidized properties to establish housing and services needed to be successful
• Train agencies and community partners on the Coordinated Entry system and how to help those in a housing crisis
• Divert clients who are facing homelessness to resources including their own support networks to prevent homelessness
• Outreach to client and community partners to establish a By-Name list of everyone in the area currently experiencing homelessness to help coordinate efforts to move them and to make homelessness episode short and non-repeating.

Requirements

• 3-5 years of experience working with homeless populations, and/or homeless programs
• Knowledge of available referral sources for providing services to clients, including available community support and social service resources
• Ability to drive throughout the county and at times transport clients required
• Able to effectively interact with clients, co-workers, and volunteers with diverse ethnic and cultural backgrounds and treat each individual with respect, dignity, and compassion
• Communicate well both orally and in written form, and follow detailed instructions
• Comfortable using Microsoft Office 365 tools

Preferred Qualifications

• Bachelor’s degree in Social Work, Sociology or equivalent education plus experience
• Multilingual (able to speak and read Spanish, Portuguese, Haitian Creole, Cape Verdean Creole)

Community Counseling of Bristol County
1 Washington St. Taunton, MA 02780
Phone: [phone]

Employer Statement of Equal Opportunity

Community Counseling of Bristol County, Inc. is an equal opportunity employer that is committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity and expression, national origin, citizenship, disability, protected veterans’ status, genetic information, pregnancy, marital status, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. CCBC makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Stable and Established

• The largest, most innovative mental health and substance abuse care provider in southeastern MA, with a 50 year history
• We serve over 12,000 clients annually
• Committment to innovation and evidence-based practice
• Committment to erasing the stigma that can surround trauma, mental illness, and addiction
• A short commute from both Boston and Providence
• 3 weeks paid vacation to start
• 12 paid holidays and sick leave
• Health, dental, disability, and life insurance
• 403-b with up to 5% employer match

Make Recovery a Reality

Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.