Coordinated Entry System Coordinator

Jimmy Jazz; Urbana (IL); On-site; USD 49,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Great work environment

Job summary

RPC’s Community Services division in Urbana, IL seeks a Coordinated Entry System Coordinator to support a critical homelessness program by assessing and referring individuals and families to resources. You will enter, maintain, and report on CES data and help CES partners through training and collaboration.

The role requires strong organization, communication, and data-management skills, with a focus on collaboration with community stakeholders and providers.

Qualifications

• Bachelor’s degree in human services or related field and minimum of three years of direct client service experience.

Responsibilities

• Entering, maintaining, and reporting on CES data.
• Recruiting, training, and supporting CES partner organizations.
• Facilitating regular CES committee meetings.
• Supporting grant applications and reports.
• Developing expertise in CES aligned with HUD requirements and CSPH standards.
• Increasing CES awareness through outreach.
• Providing direct Coordinated Entry services (assessment and referral) to individuals and families.

Skills

Data management

Public speaking

Verbal communication

Organizational skills

Customer service

Facilitation

Community outreach

Documentation

Education

Bachelor’s degree in human services or related field

Tools

Microsoft Office

Job description

• Location 1776 E. Washington St.,Urbana, IL, 61802,United States
• Base Pay $23.50 - $25.50 / Hour

Description

The Coordinated Entry System Coordinator impacts the direct success of a critical system in the Champaign County continuum of services for the homeless that ensures people and families experiencing or at risk of homelessness are quickly and fairly assessed for and referred to resources.

• Entering, maintaining, and regularly reporting on CES data
• Recruiting, training, and supporting CES partner organizations
• Facilitating regular CES committee meetings
• Supporting grant applications and reports
• Developing expertise in CES, including ensuring alignment with Housing and Urban Development requirements and CSPH standards
• Increasing awareness and understanding of CES within the community through outreach
• Providing direct Coordinated Entry services (i.e., assessment and referral) to individuals and families.

Ideal candidates will have:

• Mid- to high-level knowledge and experience in human social services, particularly with people impacted by homelessness
• Excellent organizational, written and verbal communication, public speaking, facilitation, partnership, and data management and analysis skills
• Base-level knowledge of Coordinated Entry Systems and Continuums of Care, with demonstrated initiative to continue learning and growing their expertise

RPC’s Community Services division is committed to offering qualified candidates ongoing training, support, and professional development experiences to support employees’ success. and help us accomplish our mission: “to empower individuals, strengthen families, and build communities through advancing self-sufficiency.”

Why Work With Us?

• Collaborative team environment
• Trauma-informed, client-centered philosophy
• Onboarding support and regular supervision
• Work-life balance

Requirements

• Bachelor’s degree in human services or related field and a minimum of three years of direct client service experience; combination of education, training, and experience in the field may be considered
• Ability to pass criminal background check.
• Strong background in customer service and human services with program’s target population. Preference given to those who have experience with homelessness/crisis intervention work.
• Ability to work outside of traditional business hours to accommodate program needs, including periodic early mornings, evenings, nights and weekends.
• Valid driver’s license and safe and reliable vehicle. Ability to transport clients using agency vehicles on occasion.
• Ability to visit clients in community-based sites in Champaign County (e.g., libraries, shelters, public building, etc.).
• Ability to follow program procedures while adjusting work style to meet the needs of the client.
• Demonstrate excellent organizational skills with experience accurately documenting services through case notes, maintaining spreadsheets, and managing competing priorities highly desired.
• Knowledge of housing continuums from shelter to home ownership in service area.
• Proficient basic to advanced math skills to complete financial forms, develop reports and understand statistical data. Must use math in daily work tasks, such as calculating financial eligibility for services, determining level of subsidy assistance, and monitoringexpenditures.
• Knowledge of public assistance programs, including eligibility and application process.
• Ability to attend community meetings, provide program information at community meetings, and collect and share relevant meeting information with team.
• Demonstrate excellent listening skills, presentation and public speaking skills, and the ability to share information with diverse audiences.
• Strong interpersonal, written, and verbal communication skills and the ability to forge positive relationships with clients, co-workers, and colleagues.
• Ability to use organization and records management skills to manage all aspects of a client’s case, including tracking activities, updating records, monitoring outcomes, managing files and documents, and following all recordkeeping requirements.
• Ability to attend worksite regularly to perform job duties and responsibilities.
• Aptitude to become proficient with proprietary database operations and demonstrate functional proficiency in file management and use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) to manage computer files, use databases, enter data, create spreadsheets, and prepare presentations.
• Ability to obtain program specific certification(s) within twelve months. This may include 40-hour domestic violence professional training.
• Ability to attend program meetings and/or training as required.
• Preferred: Knowledge of Coordinated Entry Systems and Continuums of Care.

Summary

Schedule: 8:00 a.m. – 4:30 p.m., M-F (Flexibility will be necessary to support the goals of the program.)

Worksite: Brookens Administrative Center (1776 E. Washington St., Urbana, IL, 61802

Status: Full-Time/37.5 hours per week

Starting Wage: $23.50 - $25.50

Competitive benefits, health insurance, dental insurance, retirement, high quality programming and great work environment!