Sales Support Coordinator

FASTSIGNS #171001; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

FASTSIGNS of Apopka is seeking a Sales Support Coordinator to keep projects organized from order to invoicing. You will coordinate schedules, shipments, and updates, and work cross-functionally with Sales, Design, Production, and Installation teams.

The ideal candidate is highly organized, reliable, and a strong communicator who can manage multiple projects with accuracy and a proactive mindset. Training and growth opportunities are available in a fast-paced environment.

Qualifications

• Experience in customer service, project coordination, scheduling, administrative support, or similar fast-paced environments.
• Experience with printing or manufacturing environments is helpful.
• Sign industry experience is NOT required; we can teach you signs.

Responsibilities

• Support our sales team with day-to-day project and administrative coordination.
• Coordinate customer projects from order through production, installation/delivery, and completion.
• Schedule installations and communicate scheduling information with customers and our team.
• Coordinate deliveries, pickups, and other project logistics.
• Communicate project updates and routine information to customers.
• Track projects and follow up on missing information, approvals, and next steps.
• Keep customer and project information accurate and organized in our systems.
• Help ensure completed projects are processed for invoicing promptly.
• Work closely with Sales, Design, Production, Installation, and Project Management.
• Identify things that are falling behind and proactively help get them moving again.
• Help create a great customer experience from the time a project is sold until it is completed.

Skills

Organized

Detail-oriented

Proactive

Communicator

Multi-tasking

Dependable

Tech-savvy

Independent worker

Team player

Positive attitude

Growth mindset

Job description

Benefits:

• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

Sales Support Coordinator

Help Keep Great Projects — and a Great Sales Team — Moving

FASTSIGNS of Apopka | Full-Time | Monday–Friday

Are you the person who naturally keeps everyone organized?

Do you enjoy coordinating projects, communicating with customers, solving problems, and making sure things don't fall through the cracks?

FASTSIGNS of Apopka is looking for a highly organized, proactive Sales Support Coordinator to join our growing team.

This is not a traditional sales position. You won't spend your day cold calling or chasing a sales quota.

Instead, you'll be an important part of the team that helps turn a sold project into a successfully completed project.

You’ll work closely with our Sales, Project Management, Production, and Installation teams to coordinate customer projects, schedule installations and deliveries, communicate project updates, organize information, and help make sure completed work gets across the finish line.

What You'll Do

• Support our sales team with day-to-day project and administrative coordination.
• Help coordinate customer projects from order through production, installation/delivery, and completion.
• Schedule installations and communicate scheduling information with customers and our team.
• Coordinate deliveries, pickups, and other project logistics.
• Communicate project updates and routine information to customers.
• Track projects and follow up on missing information, approvals, and next steps.
• Keep customer and project information accurate and organized in our systems.
• Help ensure completed projects are processed for invoicing promptly.
• Work closely with Sales, Design, Production, Installation, and Project Management.
• Identify things that are falling behind and proactively help get them moving again.
• Help create a great customer experience from the time a project is sold until it is completed.

You May Be a Great Fit If...

You're the kind of person who sees an unfinished task and wants to close the loop.

You're organized enough to manage multiple projects at once, but flexible enough to handle the unexpected things that come up during the day.

You communicate well, enjoy working with people, and aren't afraid to pick up the phone to get an answer.

Most importantly, you're someone your teammates can depend on.

We're Looking For Someone Who Is:

• Highly organized and detail-oriented
• Proactive rather than reactive
• An excellent communicator
• Comfortable juggling multiple priorities
• Strong at following through
• Dependable and accountable
• Comfortable working with computers and learning new software
• Able to work independently while also being a strong team player
• Positive and solution-oriented
• Interested in learning and growing

Experience in customer service, project coordination, scheduling, administrative support, construction coordination, printing, manufacturing, or a similar fast-paced environment is helpful.

Sign industry experience is NOT required. We can teach you signs. We're looking for the right person with the right organizational skills, attitude, and desire to learn.

Why FASTSIGNS of Apopka?

We're part of a nationally recognized brand, but locally owned and operated.

Our business creates custom signs, graphics, displays, vehicle graphics, architectural signage, and visual communication projects for businesses throughout Central Florida.

No two days — or projects — are exactly alike.

You’ll work with a team that values:

Teamwork — We help each other succeed.

Spirit of Excellence — We take pride in doing things the right way.

Growth Mindset — We’re always learning and looking for ways to improve.

Positive Attitude — We bring solutions and positive energy to the challenges we face.

If you're looking for a Monday–Friday career where your organization, communication, and ability to get things done are genuinely important to the success of the team, we'd like to meet you.