COORD - CASE MGMT

Kentfield and San Francisco Specialty Hospital; Kentfield (CA); On-site; USD 46,000 - 60,000; Full time

Job summary

Kentfield and San Francisco Specialty Hospital in Marin is seeking an Intake Coordinator to manage the admission process, ensure required documentation, authorizations, and consents are collected accurately and promptly.

The role conducts regular audits for compliance, supports scheduling, and coordinates with external providers, agencies, and legal teams as needed.

Excellent organizational and communication skills are essential in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• Minimum 1–2 years of experience in healthcare admissions or intake coordination.
• Knowledge of insurance verification, authorizations, and EMR systems.
• Strong organizational, multitasking, and communication skills.

Responsibilities

• Oversee the intake process for new patient admissions and ensure documentation is accurate and timely.
• Conduct weekly audits to maintain compliance with hospital and regulatory standards.
• Assist in scheduling patient appointments and coordinate with external providers.
• Interact with state/federal agencies, insurance partners, and inter-hospital partners.
• Attend management meetings and contribute to standard operating procedures.

Skills

Insurance verification

Authorization management

EMR systems

Organizational skills

Communication skills

Multitasking

Case management

Discharge planning

MS Office

Interpersonal skills

Education

High school diploma or equivalent

Associate degree preferred

Job description

POSITION SUMMARY:The Intake Coordinator is responsible for overseeing the intake process for new patient admissions, ensuring all required documentation, authorizations, and consents are obtained accurately and in a timely manner. This position also conducts weekly audits to maintain compliance with hospital and regulatory standards and may assist in scheduling patient appointments, and coordinating with external providers as needed. The Intake Coordinator will interact with state/federal agencies, insurance partners, legal counsel, insurance grievances, and inter-hospital partners. Requires attendance at meetings with management and will be involved in formulation of standardizing operating procedures. This position is Full-time, 36 hours per week in our Marin location.KEY RESPONSIBILITIES:Qualifications:High school diploma or equivalent required; Associate degree preferred.Minimum 1–2 years of experience in healthcare admissions, intake coordination, CNA, or medical office administration.Knowledge of insurance verification, authorizations, and EMR systems required.Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.Strong communication and interpersonal skills.Preferred Skills:Experience in case management or discharge planning support.Familiarity with hospital workflows and managed care processes.Proficiency in Microsoft Office Suite and EMR platforms.