Cookie Shop Shift Leader: Service, Decor & Ops

Front Range Holdings; Sumter (SC); On-site; USD 17,000 - 23,000; Full time

Job summary

Great American Cookies in Sumter, SC is seeking a Shift Leader to guide staff during a shift and ensure a delightful guest experience. You will run opening/closing, operate the register, and uphold quality standards while coordinating bake prep and decorating duties.

The role emphasizes teamwork, attention to detail, and the ability to mult-task in a fast-paced bakery-café environment.

Qualifications

• Customer service excellence is required.
• Strong verbal communication skills.
• Ability to multitask across activities.
• Attention to detail in store operations.

Responsibilities

• Oversee daily store operations during the shift.
• Greet guests and create a positive experience.
• Operate a register and handle money accurately.
• Decorate cookies and cakes with templates.
• Maintain store cleanliness and prep areas.
• Follow company standards and policies.
• Meet store operations and customer service goals.
• Manage cash deposits and banking procedures.
• Prepare ingredients and bake as needed.
• Support team and perform other duties as required.

Skills

Excellent customer service

Verbal communication

Multi-tasking

Attention to detail

Team player

Job description

Great American Cookies in Sumter, SC is seeking a Shift Leader to guide staff during a shift and ensure a delightful guest experience. You will run opening/closing, operate the register, and uphold quality standards while coordinating bake prep and decorating duties.

The role emphasizes teamwork, attention to detail, and the ability to mult-task in a fast-paced bakery-café environment.