Cookie Shop Guest Experience Associate — Flexible Part-Time

Insomniacookies; Grand Rapids (MI); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible part-time schedules

Free cookies

Employee discount

Paid training

Growth opportunities

Job summary

Insomniacookies in Grand Rapids is seeking a friendly part-time Store Associate to greet guests, take orders, and ensure accuracy. You will help customers understand menu items and provide a warm, memorable in-store and phone experience.

Responsibilities include baking cookies to order, packaging delivery orders, handling cash, maintaining a clean bakery, and supporting a fast-paced team. Night, weekend, and holiday shifts are required; must be 18+ and legally eligible to work in the United

Qualifications

• Prior experience in a customer service focused role preferred.
• Must be 18 years or older and legally eligible to work in the United States.
• Ability to work nights, weekends, and holidays.
• Excellent communication and organizational skills.

Responsibilities

• Greet guests and take orders according to procedure.
• Help customers understand menu items and repeat orders for accuracy.
• Bake cookies to order and package delivery orders.
• Handle cash accurately with minimal shortages.
• Maintain cleanliness and sanitation of the bakery.

Skills

Customer service

Friendly demeanor

Communication

Organizational skills

Job description

Insomniacookies in Grand Rapids is seeking a friendly part-time Store Associate to greet guests, take orders, and ensure accuracy. You will help customers understand menu items and provide a warm, memorable in-store and phone experience.

Responsibilities include baking cookies to order, packaging delivery orders, handling cash, maintaining a clean bakery, and supporting a fast-paced team. Night, weekend, and holiday shifts are required; must be 18+ and legally eligible to work in the United