Cookie Crew

Insomnia Cookies; Grand Rapids (MI); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Excellent training

Job stability

Growth / promotion opportunities

Fun team environment

Job summary

Insomnia Cookies is hiring a Cookie Crew Member for the Grand Rapids store. This role involves greeting customers, taking orders, and baking delicious cookies. Ideal candidates should have a customer service background and be personable and outgoing. The company offers flexible part-time schedules, free cookies, and a fun working environment. Must be at least 18 years old and available to work nights and weekends.

Qualifications

• Prior experience in a customer service focused role is preferred.
• Personable, genuine, outgoing demeanor is essential.
• Must possess great communication and organizational skills.
• Must be legally eligible to work in the United States.

Responsibilities

• Greet guests entering the store and take their orders.
• Bake delicious cookies and scoop ice cream.
• Ensure accurate cash handling and clean bakery maintenance.

Skills

Customer service experience

Personable demeanor

Communication skills

Organizational skills

Job description

Cookie Crew Member – Grand Rapids Store

As a member of the Cookie Crew at our Grand Rapids store located at 44 Ionia Avenue SW Grand Rapids, MI 49503, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SWEET PERKS

• Flexible part‑time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth / promotion opportunities
• You get to work in a fun, exciting team environment

RESPONSIBILITIES

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS / EXPERIENCE

• Prior experience in a customer service focused role – preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States