Cookie Shift Lead - Team Leader in Bakery Operations

Levain Bakery; New York (NY); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Health, Vision, Dental Insurance

401K with 3.5% Company Match

14 Weeks Fully Paid Parental Leave

Commuter Benefits

Employee Assistance Program

Job summary

Levain Bakery in New York City seeks a Shift Lead (Cookie Lead) to supervise team members and ensure high-quality service. Ideal candidates should have a customer-forward attitude and leadership skills, fostering a respectful and goal-oriented work culture.

The role offers competitive compensation between $21-$24/hour, health benefits, and a 15% quarterly bonus potential. A passion for baking and customer service is essential in this fast-paced environment.

Qualifications

• Minimum 2 years of food service experience, supervisory experience preferred.
• Open availability: able to work mornings, nights, weekends, and holidays.
• Must have valid DOH Certification and other required food handlers’ certifications.

Responsibilities

• Supervise team members and support them with challenges.
• Greet customers with a warm demeanor and ensure high-quality service.
• Manage weekly inventory checks and oversee daily tasks completion.

Skills

Customer service skills

Leadership qualities

Communication skills

Detail-oriented

Tools

Toast POS system

Job description

Levain Bakery in New York City seeks a Shift Lead (Cookie Lead) to supervise team members and ensure high-quality service. Ideal candidates should have a customer-forward attitude and leadership skills, fostering a respectful and goal-oriented work culture.

The role offers competitive compensation between $21-$24/hour, health benefits, and a 15% quarterly bonus potential. A passion for baking and customer service is essential in this fast-paced environment.