Insomnia Cookies is one of the fastest-growing, late-night, sweet indulgence companies in the country. We are currently hiring for our new Youngstown, OH location on Lincoln Ave. As a member of the Cookie Crew, you will be the point of contact at the front of the store, interacting with customers, and baking our delicious cookies!
Cookie Crew Perks:
- Pay Rate: $13.00/hr
- Flexible part-time schedules
- Pay-on-Demand: get paid daily for your previous day's shift earnings
- Paid vacation and sick time
- Pet insurance options
- Interactive training and mentorship
- Job stability with a growing company
- Opportunities for growth and promotion
- Fun team environment
- Employee discounts and free cookies during shifts
Responsibilities:
- Greet guests promptly and take orders
- Assist customers with menu questions and order accuracy
- Create a warm customer experience both in person and over the phone
- Bake cookies to perfection and serve with ice cream
- Package and deliver orders efficiently
- Handle cash transactions accurately
- Maintain cleanliness and sanitation of the bakery
Desired Skills & Experience:
- At least 6 months of customer service experience (preferred)
- Outgoing and personable demeanor
- Customer-focused with a desire to exceed expectations
- Strong communication, organization, and math skills
- Ability to lift up to 40 lbs
- Must be 18 or older
- Availability to work nights, weekends, and holidays
- Legal eligibility to work in the U.S.
Job Details:
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Hospitality, Food & Beverage, Retail