Cookie Crew

Insomnia Cookies; South Carolina; On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time

Pet insurance

Interactive training & mentorship

Growth opportunities

Team environment

Employee discount and free cookies

Job summary

Insomnia Cookies in North Charleston, SC is seeking friendly Cookie Crew team members who greet guests, take orders, explain the menu, bake cookies to perfection, and package orders for delivery. This brand new bakery will be located at 8988 University Blvd, Unit 105, North Charleston, SC 29406.

This role offers flexible part-time schedules, daily pay options, paid vacation and sick time, pet insurance, interactive training and mentorship, growth opportunities, and the joy of free cookies with

Qualifications

• At least 6 months of experience in a customer service focused role
• Personable, genuine, outgoing demeanor
• Customer service oriented and willingness to exceed guest expectations
• Strong communication, organizational, and math skills
• Must be able to lift up to 40 lb
• Must be 18 years or older to be employed
• Able to work nights, weekends and holidays
• Legally eligible to work in the United States

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person and over the phone
• Bake cookies to perfection and a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and manage shortages or overages
• Cleaning, sanitizing, and maintaining the bakery including other duties as assigned

Skills

Customer service

Friendly demeanor

Communication

Math skills

Physical stamina

18+ eligibility

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new North Charleston SC location! This brand new bakery will be located at 8988 University Blvd, Unit 105, North Charleston, SC 29406. As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery including other duties as assigned

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.