Cookie Crew

Insomnia Cookies; Daytona Beach (FL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability with a growing company

Growth/promotion opportunities

Employee discount and FREE COOKIES

Job summary

Insomnia Cookies is hiring a Cookie Crew member in Daytona Beach, FL. This role places you at the front of the store, greeting guests, taking orders, baking warm cookies, and ensuring every order is accurate and ready on time.

We offer flexible part-time schedules, pay-on-demand, paid vacation and sick time, pet insurance, training and mentorship, growth opportunities, and an energetic team environment with employee discounts and free cookies with every shift.

Qualifications

• At least 6 months of customer service experience (preferred).
• Personable, genuine, outgoing demeanor.
• Customer service focus with a desire to exceed guest expectations.
• Strong communication, organizational, and math skills.
• Able to lift up to 40 lb boxes of product.
• Must be 18+ and legally eligible to work in the United States.
• Ability to work nights, weekends and holidays.

Responsibilities

• Greet guests and take orders according to procedure.
• Explain menu items, answer questions, and confirm orders for accuracy.
• Provide a warm, friendly experience in person and over the phone.
• Bake cookies to perfection and serve a scoop of ice cream.
• Package and deliver fast, warm, correct orders.
• Handle cash and payments accurately with no shortages.

Skills

Customer service experience

Outgoing demeanor

Communication skills

Organizational skills

Math skills

Ability to lift 40 lb

Legal to work in the United States

Willingness to work nights, weekends,/

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Daytona, FL location! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States