Shift Leader

Insomnia Cookies; South Carolina; Presencial; USD 17.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible part-time work schedules

Pay-on-Demand (daily pay)

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability with rapid growth

Growth/promotion opportunities

Fun team environment

Employee discount and cookies

Descripción de la vacante

Insomnia Cookies in North Charleston, SC is seeking a Shift Leader to captain the bakery during night shifts and beyond. You’ll lead the cookie crew, manage orders, and ensure top-notch service.

The role requires strong communication, hands-on leadership, and the ability to lift up to 40 lbs. Flexible part-time schedules and benefits are available.

Formación

• At least 1 year of working experience in a customer service focused role.
• Point of Sale systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail focused and results-oriented; lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsabilidades

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits including other duties as assigned.

Conocimientos

Customer service

Communication

Time management

People skills

Outgoing demeanor

Detail oriented

Lead by example

Motivate others

Ability to lift 40 lbs

Legal to work in US

Herramientas

POS systems

Descripción del empleo

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new North Charleston SC location! This new store opening will be located at 8988 University Blvd, Unit 105, North Charleston, SC 29406! As a Shift Leader with Insomnia Cookies you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OUR SWEET SHIFT LEADER PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits including other duties as assigned

DESIRED SKILLS/EXPERIENCE:

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient demeanor
• Detail focused and results-orientedAbility to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.