Cookie Crew

Insomniacookies; Oxford (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Excellent training

Job stability

Growth/promotion opportunities

Fun team environment

Job summary

Insomniacookies in Oxford is seeking a member of the Cookie Crew to provide excellent customer service and bake delicious cookies. As a point person in the store, you will interact with customers, ensuring their satisfaction and handling orders efficiently.

This role offers flexible part-time schedules, a fun team environment, and perks such as free cookies and employee discounts. If you enjoy baking and providing outstanding service, this opportunity in a rapidly growing company is for you!

Qualifications

• Must be 18 years or older to be employed.
• Availability to work nights, weekends, and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests and take their orders promptly.
• Help customers understand menu items and answer questions.
• Bake cookies and scoop ice cream accurately.
• Package delivery orders fast and correctly.
• Handle cash and payments without errors.
• Maintain cleanliness of the bakery.

Skills

Customer service experience

Excellent communication skills

Organizational skills

Personable demeanor

Job description

Job Overview

As a member of the Cookie Crew at our Oxford store located at 33 East High Street Oxford, OH 45056, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Qualifications

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Benefits

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!