Cookie Crew

Insomniacookies; Athens (GA); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Employee discount

FREE COOKIES

Job summary

Insomniacookies is seeking a customer-focused team member at our Athens store to join the Cookie Crew. In this role, you will greet guests, take orders, and bake our delicious cookies, providing a warm and friendly experience.

The ideal candidate should have prior experience in customer service, be personable and outgoing, and be able to work flexible hours, including nights and weekends. Join us to be a part of a fun team and enjoy benefits like paid vacation and FREE COOKIES!

Qualifications

• Must be 18 years or older to be employed.
• Legally eligible to work in the United States.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Greet guests and take their orders.
• Help customers understand menu items and answer questions.
• Bake cookies to perfection.
• Ensure accurate delivery orders.
• Handle cash and payments accurately.
• Maintain cleanliness in the bakery.

Skills

Customer service experience

Communication skills

Organizational skills

Outgoing demeanor

Job description

As a member of the Cookie Crew at our Athens store located at 228 E Clayton St Athens, GA 30601, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Benefits

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Qualifications

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!