Cookie Crew

Insomniacookies; Lynchburg (VA); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Employee discount and FREE COOKIES

Job summary

Insomniacookies is seeking enthusiastic members for our Cookie Crew at the Liberty Univ. store in Lynchburg, Virginia. As a key team member, you'll greet guests, bake delicious cookies, and provide stellar customer service in a fun environment.

Join us for flexible part-time hours, daily pay, and great benefits including paid time off, pet insurance, and more. If you're ready to spread sweetness and joy, apply today!

Qualifications

• Prior experience in a customer service focused role - preferred.
• Must be 18 years or older to be employed.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests and take orders according to procedure.
• Help customers understand menu items and answer questions.
• Bake cookies to perfection and ensure correct delivery.

Skills

Customer service experience

Great communication skills

Outgoing demeanor

Organizational skills

Job description

As a member of the Cookie Crew at our Liberty Univ. store located at 3920 Wards Rd. Lynchburg, VA 24502, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids to learn more!

Benefits

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Qualifications

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!