Cookie Crew

Insomnia Cookies

Omaha (NE)

On-site

USD 66,124,800 - 92,299,200

Part time

14 days+

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Benefits offered by this job

Flexible part-time work schedules

Pay on Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Employee discount and FREE cookies

Job summary

A growing bakery chain in Omaha, NE is hiring for the Cookie Crew. The position involves customer interaction, baking cookies, and maintaining the bakery's cleanliness. Candidates should have customer service experience, excellent communication skills, and an ability to work flexible hours, including nights and weekends. The job offers numerous perks, including paid vacation and pet insurance.

Qualifications

Prior experience in a customer service focused role is preferred.
Personable, genuine, outgoing demeanor.
Great communication and organizational skills.
Must be 18 years or older to be employed.
Must be able to work nights, weekends, and holidays.

Responsibilities

Greet guests and take their orders according to procedure.
Help customers understand menu items and clarify questions.
Bake delicious cookies and ensure correct delivery orders.
Handle cash and payments accurately.
Maintain cleanliness of the bakery.

Skills

Customer service experience

Great communication skills

Organizational skills

Outgoing demeanor

Job description

4 weeks ago Be among the first 25 applicants

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Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
Paid vacation and sick time off
Pet insurance for your furry loved ones
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and have no shortages or overages
Cleaning, sanitizing, and maintaining the bakery

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in Omaha, NE in 2024!

As a member of the Cookie Crew at our Omaha store located at 1101 Davenport Street, Suite 120, Omaha, NE 68102 you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

Flexible part-time work schedules
Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
Paid vacation and sick time off
Interactive training & mentorship
Pet insurance for your furry loved ones
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Employee discount and FREE cookies with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection & a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and have no shortages or overages
Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

Prior experience in a customer service focused role - preferred
Personable, genuine, outgoing demeanor
Ambitious nature
Great communication and organizational skills
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level