Cookie Crew

Insomnia Cookies

Milwaukee (WI)

On-site

USD 16,531 - 20,664

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Pet insurance

Free cookies & Employee Discount

Excellent training

Job stability

Growth opportunities

Fun team environment

Job summary

A popular cookie delivery company in Milwaukee is seeking a Crew Member to provide excellent customer service and bake delicious cookies. Responsibilities include greeting guests, taking orders, and ensuring a clean bakery environment. Ideal candidates should have a friendly demeanor and be able to work flexible hours, including nights and weekends. Join our fun team and enjoy perks like free cookies and paid time off.

Qualifications

Prior experience in a customer service role preferred.
Must be 18 years or older to be employed.
Ability to work nights, weekends and holidays.

Responsibilities

Promptly greet guests and take orders.
Help customers understand menu items.
Give warm hospitality in person and over the phone.
Bake cookies to perfection.
Ensure correct packaging of orders.
Maintain cleanliness in the bakery.

Skills

Customer service experience

Personable demeanor

Outward communication

Organizational skills

Job description

3 weeks ago Be among the first 25 applicants

Paid Time Off
Pet insurance for your furry loved ones
Excellent training
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and have no shortages or overages
Cleaning, sanitizing, and maintaining the bakery

As a member of the Cookie Crew at our Bayview store located at 2217 S. Kinnickinnic Ave. Milwaukee, WI 53207, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

Flexible part-time work schedules
Free cookies & Employee Discount
Paid Time Off
Pet insurance for your furry loved ones
Excellent training
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection & a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and have no shortages or overages
Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

Prior experience in a customer service focused role - preferred
Personable, genuine, outgoing demeanor
Ambitious nature
Great communication and organizational skills
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level