Cookie Crew

Insomnia Cookies

Minneapolis (MN)

On-site

USD 18,229 - 25,963

Full time

14 days+

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Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Growth/promotion opportunities

Employee discount

Free cookies with every shift

Job summary

Join a dynamic team at a brand-new bakery in Minneapolis, where you will be the face of a beloved cookie brand! As a member of the Cookie Crew, you'll engage with customers, bake delicious cookies, and create memorable experiences. Enjoy flexible part-time schedules, daily pay options, and a fun work environment. With opportunities for growth and a supportive team, this role is perfect for those who love interacting with people and have a passion for baking. If you're ready to bring smiles and warm cookies to our guests, this is the place for you!

Qualifications

At least 6 months of experience in customer service preferred.
Must be 18 years or older to be employed.

Responsibilities

Greet guests and take their orders according to procedure.
Bake cookies and ensure fast delivery of orders.
Maintain cleanliness and sanitation in the bakery.

Skills

Customer service experience

Communication skills

Organizational skills

Math skills

Ability to lift 40 lb boxes

Education

High school diploma or equivalent

Job description

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As a member of the Cookie Crew at our brand new Minneapolis, MN bakery located at 600 Hennepin Avenue, Minneapolis, MN 55403, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our delicious Warm and Delicious cookies!

Check out some of our content videos below to learn more:

Who We Are!
Insomnia Cookies Timeline
Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

Starting pay $16.04/hr
Flexible part-time work schedules
Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection & a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and have no shortages or overages
Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

At least 6 months of experience in a customer service focused role - preferred
Personable, genuine, outgoing demeanor
Customer service focused and a willingness to exceed guest expectations
Great communication, organizational and math skills
Must be able to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, PA (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level