Cookie Crew

Insomnia Cookies

Blue Ash (OH)

On-site

USD 15,153 - 15,842

Full time

14 days+

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Benefits offered by this job

Flexible part-time work schedules
Pay-on-Demand
Paid vacation and sick time off
Pet insurance
Interactive training & mentorship
Growth/promotion opportunities
Employee discount and free cookies

Job summary

A well-known baked goods chain in Blue Ash, OH, is seeking a Cookie Crew member to interact with customers and bake delicious cookies. Ideal candidates have a customer service background, enjoy working in a team, and can work flexible hours, including nights and weekends. This role offers a fun work environment and various perks including daily pay options and paid time off.

Qualifications

  • At least 6 months of experience in a customer service focused role - preferred.
  • Must be personable, genuine, and outgoing.
  • Must be able to work nights, weekends and holidays.
  • Legally eligible to work in the United States.

Responsibilities

  • Greet guests entering the store and take their orders.
  • Help customers understand menu items and answer questions.
  • Bake cookies to perfection and ensure correct delivery orders.
  • Maintain cleanliness and sanitation in the bakery.

Skills

Customer service
Communication
Organizational skills
Math skills

Job description

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Base pay range

$11.00/hr - $11.50/hr

As a member of the Cookie Crew at our brand new Blue Ash, OH bakery located at 10251 Summit Parkway, Suite C5, Blue Ash, OH 45242, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:


  • Flexible part-time work schedules
  • Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
  • Paid vacation and sick time off
  • Pet insurance for your furry loved ones
  • Interactive training & mentorship
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment
  • Employee discount and FREE COOKIES with every shift!




WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?


  • Promptly greet guests entering the store and take their orders according to procedure
  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
  • Give each customer a warm experience with a smile in person & over the phone
  • Bake our delicious cookies to perfection & a scoop of ice cream
  • Ensure fast, warm, and correct delivery orders are packaged and sent out
  • Handle cash and payments accurately and have no shortages or overages
  • Cleaning, sanitizing, and maintaining the bakery




DESIRED SKILLS & EXPERIENCE:


  • At least 6 months of experience in a customer service focused role - preferred
  • Personable, genuine, outgoing demeanor
  • Customer service focused and a willingness to exceed guest expectations
  • Great communication, organizational and math skills
  • Must be able to lift up to 40 lb boxes of product
  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Legally eligible to work in the United States




About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Design, Art/Creative, and Information Technology
  • Industries
    Transportation, Logistics, Supply Chain and Storage

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