Cookie Crew

Insomnia Cookies

Philadelphia (Philadelphia County)

On-site

USD 17,000 - 22,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time

Pet insurance

Interactive training & mentorship

Achievable growth/promotion opportunities

Employee discount and FREE COOKIES

Free cookies

Job summary

A popular cookie delivery service is seeking a crew member for their Philadelphia store. Responsibilities include taking customer orders, baking cookies, and ensuring a warm guest experience. Ideal candidates should have customer service experience and a friendly demeanor. The role offers flexible schedules, daily pay options, and employee perks like paid vacation and free cookies.

Qualifications

At least 6 months of experience in a customer service focused role - preferred.
Must be 18 years or older to be employed.
Must be able to work nights, weekends and holidays.
Great communication and organizational skills.
Must be able to lift up to 40 lb.

Responsibilities

Greet guests and take their orders.
Help customers understand menu items and repeat orders.
Bake cookies and ensure correct delivery of orders.
Clean and maintain the bakery.
Ensure orders are fast, warm, and correctly packaged for delivery.
Handle cash and payments accurately with no shortages or overages.
Clean, sanitize, and maintain the bakery.

Skills

Customer service skills

Great communication skills

Organizational skills

Ability to lift 40 lb boxes

Job description

4 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

As a member of the Cookie Crew at our 16th St. store located at 108 South 16th Street Philadelphia, PA 19102, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

Flexible part-time work schedules
Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection & a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and have no shortages or overages
Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

At least 6 months of experience in a customer service focused role - preferred
Personable, genuine, outgoing demeanor
Customer service focused and a willingness to exceed guest expectations
Great communication, organizational and math skills
Must be able to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level