Cookie Crew

Mt; Kansas (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in a customer service role. This position offers the opportunity to engage with customers, ensuring they have a delightful experience while enjoying delicious products. With a focus on teamwork and a fun environment, you'll be part of a rapidly growing company that values its employees. Enjoy perks like pay-on-demand and paid time off while contributing to a warm and welcoming atmosphere. If you thrive in a fast-paced setting and love making people smile, this is the perfect job for you!

Benefits

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Growth/promotion opportunities

Fun team environment

Qualifications

• 6 months of experience in a customer service role preferred.
• Ability to lift up to 40 lb boxes and work flexible hours.

Responsibilities

• Greet guests and take their orders promptly and accurately.
• Ensure fast and correct delivery orders are packaged properly.
• Maintain cleanliness and sanitation in the bakery.

Skills

Customer service

Communication skills

Organizational skills

Math skills

Education

High school diploma or equivalent

Job description

Who We Are!

Core Values

• Pay-on-Demand: Get paid daily for your total shift earnings from the day before!
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment

Responsibilities:

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Provide each customer with a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately with no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience:

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused with a willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends, and holidays
• Legally eligible to work in the United States

About Us