Cookie Crew

Insomnia Cookies; Charleston (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a rapidly growing and reputable company that values fun and teamwork! As a vital member of our customer service team, you'll greet guests, take orders, and ensure each customer leaves with a warm experience. With opportunities for growth and paid time off, this role is perfect for those who thrive in a dynamic environment. Enjoy daily pay, pet insurance, and a supportive atmosphere where your contributions truly matter. If you're ready to exceed guest expectations and be part of an exciting team, we'd love to hear from you!

Benefits

Paid vacation and sick time off

Pet insurance

Pay-on-Demand

Growth/promotion opportunities

Fun team environment

Qualifications

• At least 6 months of experience in a customer service focused role preferred.
• Must be able to lift up to 40 lb boxes of product.

Responsibilities

• Greet guests and take their orders according to procedure.
• Ensure fast and accurate delivery orders are packaged correctly.
• Maintain cleanliness and sanitation of the bakery.

Skills

Customer service experience

Communication skills

Organizational skills

Math skills

Job description

Check out some of our content vids below to learn more:

Who We Are!

Core Values

• Pay rate: $15.00/hr.
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities:

1. Promptly greet guests entering the store and take their orders according to procedure
2. Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
3. Give each customer a warm experience with a smile in person & over the phone
4. Ensure fast, warm, and correct delivery orders are packaged and sent out
5. Handle cash and payments accurately and have no shortages or overages
6. Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience:

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends, and holidays
• Legally eligible to work in the United States

About us:

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